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MandaKay0021
Posts: 77
Registered: ‎12-09-2010

Philosophy post on FB about Customer Service/Shipping

‎12-13-2010 09:54 PM

to our fans anticipating the arrival of a package or calling customer care, we greatly appreciate your loyalty and patience. our logistics and customer care teams are experiencing higher-than-anticipated volumes. they are making every effort to process orders and inquiries as quickly as possible. (continued below in comments)

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    • philosophy
    ?(continued from above)<br /> we strive to handle each shipment and call with the quality, personal attention and expedience you expect from philosophy. when applicable, we are upgrading to an expedited shipping method at no expense to you to help ensure your order is received within the standard 7-10 business day timeframe. we are also enhancing our staffing plan. thank you for your understanding.
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