Reply
Super Contributor
Posts: 310
Registered: ‎11-19-2011
Here I am again, complementing Paula's Choice. Put in a fairly large order yesterday, June 10th and it will be here tomorrow, June 12th. I did not ask for any shipping upgrade, but will be coming by 2nd day UPS Air. She really does have phenomenal service for her customers. Kudos to Paula!
Super Contributor
Posts: 2,550
Registered: ‎02-27-2013

I agree. She has excellent customer service.

Highlighted
Super Contributor
Posts: 288
Registered: ‎03-10-2010

Agreed. I was amazed how fast my last order shipped and was delivered. I think it shipped within the hour after I ordered it!

OP, if you changed the title you'd get more replies from the PC fans here. Wink I'm not even sure why I clicked on this thread. I usually don't click on anything I don't know what the subject is, figuring it's not something I use or am interested in (b/c the majority of posts here fall into that category for me).

Honored Contributor
Posts: 20,570
Registered: ‎06-13-2012

Yes, excellent customer service and it always gets to my house within 2 days. Always, even after all these years. I'm glad that they've remained so good for this long- most companies when they get bigger, something suffers, whether it be CS or the products. Not with PC, not so far anyway!

Respected Contributor
Posts: 4,758
Registered: ‎03-12-2010

Excellent service and support!

Honored Contributor
Posts: 45,066
Registered: ‎03-10-2010

I've said it before and I'll say it again: I love the way she does business. Excellent customer service, impressive packaging and shipping.

~My philosophy: Dogs are God's most perfect creatures. Angels, here on Earth, who teach us to be better human beings.~
Regular Contributor
Posts: 229
Registered: ‎03-19-2010

I agree that it seems to be a good company to do business with. I have placed one or two orders and had a great delivery time and was satisfied with the products I received.

Honored Contributor
Posts: 13,827
Registered: ‎03-13-2010

I also agree that their CS is great. I almost always get my things in 2 - 3 days; in one instance an item was shipped overnight at no cost to me because it was accidentally left out of my original shipment. I had bad reactions to 2 of her new products lately, and since I am a regular customer my account was credited as I requested. The credit was almost instantaneous - it amazes me how fast they take care of things. It seems other places take forever to credit an account or fix a mistake.