Beauty

[sligo]

I do not have a Nordstrom in S.C. Have always ordered online from Nordies. Fast great service. Have you ever been chg. tax on your orders? In the past I have not been taxed and also free ship. Are all online dept stores now charging tax on online orders. Many thanks

[2zbeach]

Nordies has always done price matching. If Macy's or someone else is having Friends and Family,Nordies will match prices on identical item. Tax depends on the state where you live and what the item is.

[Wsmom]

What's especially nice about Nordstrom's price matching is rather than you you having to say Macy's has this for $10 cheaper, they already know that and have lowered the price. In most instances I'm not even aware it would've been cheaper somewhere else.

[aubnwa01]

I can only shop online at Nordstrom these days, so how do you folks that get them to price match another retailer in a B&M store go about trying to get them to do it? Do you have to buy at the other place & bring your receipt showing the lower price, or do they call the other retailer to check the price?

[songbird]

About 70% of my clothing I got at Nordstrom. Either in the store or on line. That's not counting the stuff from the Rack. The rest is Ann Taylor or WHBM. A couple of odds and ends from Express. I think I only have about a handful of clothes (mostly coats from Dennis Basso) from QVC. Nordstrom treats you with respect and there is always someone to help you. I've commented to Nordstrom on how well they treat customers. In fact when I go to the mall those are stores I go in to. I never shop at Macy's or JC Penny. Even Lord & Taylor. We have those stores in our mall.

[applebutter]

They've always price matched, though they have started to advertise it more. I just adore them, best customer service in the industry.

[cal-gal]

On 10/20/2014 aubnwa01 said:

I can only shop online at Nordstrom these days, so how do you folks that get them to price match another retailer in a B&M store go about trying to get them to do it? Do you have to buy at the other place & bring your receipt showing the lower price, or do they call the other retailer to check the price?

You have two options: Call Nordstrom Customer Service on the phone and give them the information about the item you want price matched, and they can help you. You can also select "Live Chat" from the Nordstrom website (see link at bottom of home page) and they will help you with the price matching via a chat window. .......... I actually used the Live Chat feature today to get something price matched, and the lady was awesome! I got my Algenist cleanser price matched (30% discount) by simply giving her the details (i.e. discount amount, where I saw the sale, the promo code, and the validity period. I only had to wait a short while as she confirmed the discount. Before she placed the order, she made sure to give me a chance to select three free beauty samples!

[cal-gal]

On 10/20/2014 cal-gal said:

On 10/20/2014 aubnwa01 said:

I can only shop online at Nordstrom these days, so how do you folks that get them to price match another retailer in a B&M store go about trying to get them to do it? Do you have to buy at the other place & bring your receipt showing the lower price, or do they call the other retailer to check the price?

You have two options: Call Nordstrom Customer Service on the phone and give them the information about the item you want price matched, and they can help you. You can also select "Live Chat" from the Nordstrom website (see link at bottom of home page) and they will help you with the price matching via a chat window. .......... I actually used the Live Chat feature today to get something price matched, and the lady was awesome! I got my Algenist cleanser price matched (30% discount) by simply giving her the details (i.e. discount amount, where I saw the sale, the promo code, and the validity period. I only had to wait a short while as she confirmed the discount. Before she placed the order, she made sure to give me a chance to select three free beauty samples!

Just in case I was not clear ... I wanted to clarify that you can make a phone call to customer service (or use the Live Chat feature) to request a price match for an item you have seen at another B&M store. ..... Good news, you won't need to buy it at the other retailer first and show your receipt to Nordstrom! They are awesome and have the process down pat, to make it as easy for you as possible. .... Hope that helps!