New Isomers Collection Kit for this Visit - Page 3

Linmo · ‎12-16-2013

@rochelleS wrote:

@ Montana wrote:
I contacted Isomers about the fragrance discrepancy in the ingredient information. I don’t think they knew about it.
@ Montana
Am I correct in understanding that there is no added fragrance? The ingredient deck is correct and the description which includes fragrance is wrong? Just want to clarify. Thanks.

@rochelleSThere is added fragrance. I contacted Isomers today and they said that the products have a 'light woodsy' scent.

rochelleS · ‎07-21-2011

Thank you @Linmo. That "light woodsy scent" might be nice for the cold season.

I like the soft scents in products I've used. The cream in the latest Matrixyl duo is very nice. A subtle green tea fragrance that is exactly as I remember a firming body wash and cream Manuela offered years ago. I bot many super sized bottles of those yummy products.

Tennessee Vol · ‎09-01-2010

@sonechko wrote:
@Tennessee Vol wrote:
@sonechko wrote:
@SANNA wrote:
I just listened to 5he presentation and ordered it! I really want to try it.
Who else is on board?

@SANNAMe! Me! Me! Me too. I took a plunge and ordered - TWO!
Remember a special gift today - EVINE 20 OFF. Eliminate all the spaces, and you be so glad!

@sonechko
I used the coupon on something else because I didn't think I'd be interested in this kit until I watched the presentation...

@Tennessee VolA lady on Face Book just shared that she called the CSR on the phone and said she forgot to add such and such item to her coupon order, and the Rep gladly discounted her additional order by 20%. Of course, Reps are different, some maybe not so enthusiastic, but still this means they all must give discount, if one did.

@sonechko I just called CS and told them that I didn't realize that I could use the code on more than 1 item and asked if there was anyway that they could group the items that I purchased today together and use the coupon. She put me on hold for a long time and then came back and said that the only 20% off coupon that she and her supervisor could find was one for new customers but since I had purchased so much today she would issue a $20.00 credit that I can use on my next purchase... I'm going to cancel one of the kits I ordered and reorder using the credit... it's better than nothing! Thanks for suggesting that I should call...

I decided to order two of the kits too!

Quarrels end, but words once spoken never die... African Proverb

Montana · ‎03-09-2010

@rochelleS wrote:

@ Montana wrote:
I contacted Isomers about the fragrance discrepancy in the ingredient information. I don’t think they knew about it.
@ Montana
Am I correct in understanding that there is no added fragrance? The ingredient deck is correct and the description which includes fragrance is wrong? Just want to clarify. Thanks.

@rochelleS, I don’t know yet. When I called Isomers, the person I talked with looked at the EVINE website, but could not explain the difference in the fragrance information. She said she would check and let me know which ingredient description is correct. So far I have not received an explanation. Just waiting

rochelleS · ‎07-21-2011

@Linmo wrote:
@rochelleS wrote:

@ Montana wrote:
I contacted Isomers about the fragrance discrepancy in the ingredient information. I don’t think they knew about it.
@ Montana
Am I correct in understanding that there is no added fragrance? The ingredient deck is correct and the description which includes fragrance is wrong? Just want to clarify. Thanks.
@rochelleSThere is added fragrance. I contacted Isomers today and they said that the products have a 'light woodsy' scent.

@ Montana Did you see this? Looks like this kit will have a soft scent. Let us know if you hear something different. You never know... hopefully this will be mentioned when Manuela is on air again.

Montana · ‎03-09-2010

@Linmo wrote:

@rochelleSThere is added fragrance. I contacted Isomers today and they said that the products have a 'light woodsy' scent.

@ Montana Did you see this? Looks like this kit will have a soft scent. Let us know if you hear something different. You never know... hopefully this will be mentioned when Manuela is on air again.

🐸@rochelleS, I missed @Linmo‘s post somehow. I wonder where the unscented description came from? Very odd.

rochelleS · ‎07-21-2011

@Tennessee Vol

Just wanted to say Hello! Haven't seen you in awhile. Hope all is well with you. ♡♡♡

That's ridiculous not being able to get the 20% for your total order. My rep didn't eliminate the spaces or something and argued the coupon wasn't available.Transferred me to CS, not a problem ordering with that rep. Can you cxl and reorder and save the twenty dollars for another non coupon visit? The TTV kit is on a Nov 6th advanced order now.

devotruth · ‎02-12-2011

I tuned in and was immediately surprised by Manuela's appearance. It seems she's had work done to her face. This makes me much more wary of her products, considering she has access to each and every one and she still chose the alternative.

sonechko · ‎12-29-2014

@Tennessee Vol wrote:
@sonechko wrote:
@Tennessee Vol wrote:
@sonechko wrote:
@SANNA wrote:
I just listened to 5he presentation and ordered it! I really want to try it.
Who else is on board?

@SANNAMe! Me! Me! Me too. I took a plunge and ordered - TWO!
Remember a special gift today - EVINE 20 OFF. Eliminate all the spaces, and you be so glad!

@sonechko
I used the coupon on something else because I didn't think I'd be interested in this kit until I watched the presentation...

@Tennessee VolA lady on Face Book just shared that she called the CSR on the phone and said she forgot to add such and such item to her coupon order, and the Rep gladly discounted her additional order by 20%. Of course, Reps are different, some maybe not so enthusiastic, but still this means they all must give discount, if one did.
@sonechko I just called CS and told them that I didn't realize that I could use the code on more than 1 item and asked if there was anyway that they could group the items that I purchased today together and use the coupon. She put me on hold for a long time and then came back and said that the only 20% off coupon that she and her supervisor could find was one for new customers but since I had purchased so much today she would issue a $20.00 credit that I can use on my next purchase... I'm going to cancel one of the kits I ordered and reorder using the credit... it's better than nothing! Thanks for suggesting that I should call...

I decided to order two of the kits too!

@Tennessee VolI am sorry you were not able to bend CSR to do what you wanted, but I think it may be because of what you asked them to do.

You asked them if there was anyway that they could group the items that I purchased today together and use the coupon.

They can't! They can't do anything to the existing order you already placed, except cancel it.

If I was calling with the same request, I 'd ask them to pretty please give me that same 20% discount as I omitted (did not realize, did not see that new TTV, my dog ate it) - omitted to add it to my order yesterday and I am so sorry.

THIS Rep can do! She can give you a discount if she wants to by herself, or with a permission of her supervisor.

AmericanBulldogMom · ‎09-25-2016

I just got off the phone with Evine CS. I cancelled the orders I had made today/last night including the 1st one where I used the 20% off code. The CSR happily put a new order together for me with EVERYTHING I wanted to order and gave me the 20% off with no problem. She was wonderful. I highly recommend calling back. They CAN do it.