Even in normal times, they are very slow. I just checked the site a few minutes ago and saw this:
We are experiencing a bit of delay in shipping due to having a high volume of orders during the holiday season. Orders may take additional time to process and ship. Once your order ships, you will receive an email with your tracking number. Thank you for your patience!
~Who in the world am I? Ah, that's the great puzzle~ Lewis Carroll, Alice in Wonderland