I was loyal for 20+ years esp skincare and mascara BUT now Im looking elsewhere. Theyve been cited 2x in Europe for exaggerating claims, which were true for me on GENIFIQUE and the texture product (dark aqua blue packaging) BUT LOVE their RENERGIE LIFT MULTI ACTION, tho it's getting pricey now! Its in a pump that pops up then pushto dispense. NEARLY FULL, It won't
work. I hate this delivery system! I have 4 expensive items which will not work, but partially used ! Fortunately....good news, bad news story: On another of the key skin care products I suspected
an allergi reaction. The Lancome lady I happened to reach
(vs. standard vc.Customer Svc) took all info down inc where I bought it and what I paid plus details of my reaction. I asked fr NOTHING, just inquired. 2 days later a check arrived FROM Lancome for the full price. ! In our area we have Belk Stores (Macys comparable AT LEAST) and Nordstrom's, which do "returns forever, no questions." My faulty item above IM SURE. will be returnable to Lancome if nt where I bought it which was Belk's.
I suspect its not much more than a " before the trend" hyaluronic acid in a creamy serum form, so I hope I dont have to exchange for more Lancome since Hy acid is EVERYWHERE NOW and much less costly. 3 I CAN'T return are Dr. Brandt, who was big on this delivery system.