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Frequent Contributor
Posts: 106
Registered: ‎12-02-2011

Is anyone having issues with discounted shipping showing up on 2nd Wen item?

I placed the TSV and seasonal AD in my cart and the shipping is still full price on both items. Shouldn't the shipping on the 2nd item be 1/2 off?

Contributor
Posts: 49
Registered: ‎06-10-2012

Re: Is anyone having issues with discounted shipping showing up on 2nd Wen item?

my cart currently has 6 things (as I decide) and all have the discounted shipping but the seasonal is showing full price... (as well as the TSV, which is my full price shipping item)

I am not sure what I am doing, but if I have to call I will wait a bit to give the cust service team a break Smiley Happy

Esteemed Contributor
Posts: 6,800
Registered: ‎03-10-2010

Re: Is anyone having issues with discounted shipping showing up on 2nd Wen item?

Different item number often results in full shipping for the second item unless there is a special offer going.

**************** "A black cat crossing your path just means that it is going from one place to another." Proud owner of a black cat and a shopper of QVC since the merger with CVN.
Valued Contributor
Posts: 591
Registered: ‎04-10-2011

Re: Is anyone having issues with discounted shipping showing up on 2nd Wen item?

Did anyone get an email saying ""FREE SH ON OVER $50 PURCHASE UNTIL 9/4 (I think)"" ??? So I just ordered the Wen TSV and it's $8 SH !!! And I'm also miffed as I've already been on AD for just the 32oz BGT CC for about the same price!!! I wanted a styling cream but no BGT so I got 2 Pom also on AD. I feel a bit gipped as its too late to return the first orders. This has happened before with other brands and I end up resenting the ""switcheroo"". Anyone want 2 POM styling creams??? Chaz needs to get it together with his product offerings and give us a heads up so we don't buy things we later regret. Hummppfff!!!
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Honored Contributor
Posts: 20,570
Registered: ‎06-13-2012

Re: Is anyone having issues with discounted shipping showing up on 2nd Wen item?

On 8/29/2014 beautty said: Did anyone get an email saying ""FREE SH ON OVER $50 PURCHASE UNTIL 9/4 (I think)"" ??? So I just ordered the Wen TSV and it's $8 SH !!! And I'm also miffed as I've already been on AD for just the 32oz BGT CC for about the same price!!! I wanted a styling cream but no BGT so I got 2 Pom also on AD. I feel a bit gipped as its too late to return the first orders. This has happened before with other brands and I end up resenting the ""switcheroo"". Anyone want 2 POM styling creams??? Chaz needs to get it together with his product offerings and give us a heads up so we don't buy things we later regret. Hummppfff!!!

seriously? So all companies should always warn us they are going to come out with other stuff well in advance so we don't buy their current offerings? That is just silly and NO company does that nor is it realistic to expect any to do that.

Honored Contributor
Posts: 20,570
Registered: ‎06-13-2012

Re: Is anyone having issues with discounted shipping showing up on 2nd Wen item?

wait so if we combine a seasonal with something else we won't get discounted shipping?

Honored Contributor
Posts: 11,095
Registered: ‎03-10-2010

Re: Is anyone having issues with discounted shipping showing up on 2nd Wen item?

On 8/29/2014 HappyDaze said:

wait so if we combine a seasonal with something else we won't get discounted shipping?

I got the discount. I ordered the FAS and pomegranate glossing hair serum duo and got the discounted shipping.

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Trusted Contributor
Posts: 1,207
Registered: ‎03-09-2010

Re: Is anyone having issues with discounted shipping showing up on 2nd Wen item?

On 8/29/2014 HappyDaze said:

seriously? So all companies should always warn us they are going to come out with other stuff well in advance so we don't buy their current offerings? That is just silly and NO company does that nor is it realistic to expect any to do that.

Contributor
Posts: 49
Registered: ‎06-10-2012

Re: Is anyone having issues with discounted shipping showing up on 2nd Wen item?

On 8/29/2014 HappyDaze said:

wait so if we combine a seasonal with something else we won't get discounted shipping?

for some reason, the seasonal 32 oz won't show up with discounted shipping, no matter how I rearrange my cart..... fyi

Honored Contributor
Posts: 11,095
Registered: ‎03-10-2010

Re: Is anyone having issues with discounted shipping showing up on 2nd Wen item?

On 8/29/2014 RuthieW said:
On 8/29/2014 HappyDaze said:

wait so if we combine a seasonal with something else we won't get discounted shipping?

for some reason, the seasonal 32 oz won't show up with discounted shipping, no matter how I rearrange my cart..... fyi

Are you ordering more then one item...because I was able to by putting it in my cart?

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**Careful... I have caps lock and I am not afraid to use it.**