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~Mama~Bear~
Posts: 1
Registered: ‎09-02-2011

I received returned make up!

‎10-05-2011 11:09 PM

So I ordered the new Laura Geller Sweet Bloom collection last week and when I received it yesterday it was used! I wrote to Laura on Facebook and this is our convo...

Me: Hi Laura, I just start out by saying how much I absolutely love you and your products. Last week I purchased your Sweet Bloom collection from QVC, and when I received it today, I was sent used product. The eyeshadow was missing, the blush was shattered and the lip gloss had obviously been used several times. I am so incredibily upset! Will you be bringing this collection to any other sites so I can get it there? Thanks girl ?

Laura: Laura Geller MakeUp Oh no, Ashley. I am so terribly sorry this happened. I am happy QVC was able to repair the issue. Please let me know if this ever happens again. I hope it will not. On the other hand, I cannot wait for you to receive Sweet Bloom. It will look absolutely gorgeous on you. Thank you for keeping me posted.

Love,
Laura

While I'm still upset about this, I'm really impressed that Laura got back with me. The Q is replacing the collection but I wont have it for another 2 weeks. Has this happened to anyone else?

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