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Honored Contributor
Posts: 12,139
Registered: ‎07-21-2014

Got the products from RMS that had the lip product, luminizer, blush and foundation.

 

Love it BUT STILL have not gotten the lid open on the luminizer lol.

 

No one can open it for me, we have all tried. Grrrr.

 

Any suggestions? We have tried everything!

Faith is the strength by which a shattered world shall emerge into the light. —Helen Keller
Honored Contributor
Posts: 18,199
Registered: ‎03-10-2010

@CherryHugs wrote:

Got the products from RMS that had the lip product, luminizer, blush and foundation.

 

Love it BUT STILL have not gotten the lid open on the luminizer lol.

 

No one can open it for me, we have all tried. Grrrr.

 

Any suggestions? We have tried everything!


E-mail the company. Most of them are clueless but give it a try. Tell them you're ready to give up.

Honored Contributor
Posts: 36,478
Registered: ‎05-17-2010

Re: Help if you can-RMS !

[ Edited ]

@Judaline   @CherryHugs   Sometimes there's a defect in packaging in any brand. I'd call and exchange it as defective.

Honored Contributor
Posts: 18,199
Registered: ‎03-10-2010

@Shanus wrote:

@Judaline   Sometimes there's a defect in packaging in any brand. I'd call and exchange it as effective.


I once emailed a company to tell me what the secret was to opening their hand soap in a bottle. They gave me the most mundane instructions-like a child would need. Really stupid-like don't they know we tried all that? The best thing was a screwdriver and then to never buy that brand again! haha But sometimes ya get lucky and they give away the secret-always worth a shot I think.

Honored Contributor
Posts: 36,478
Registered: ‎05-17-2010

@CherryHugs   Is your luminizer in jar or compact size? If jar, did you try one of those rubber jar openers?  Somettimes I use my dish washing gloves, too. 

Honored Contributor
Posts: 22,103
Registered: ‎03-09-2010

I would definitely email the company , it may be that it is defective, and they could send out a replacement of just that one product..Did you pruchase through QVC or directly from RMS?

Honored Contributor
Posts: 24,076
Registered: ‎03-13-2010

Re: Help if you can-RMS !

[ Edited ]

@CherryHugs 

If your product (any product) is in a jar with a tight lid....use a beer can opener to slightly pry up an edge of the lid to release the vacuum

 

Winco Can Tapper/Bottle Opener 4" Nickel Plated, Model# CO-201

♥Surface of the Sun♥
Honored Contributor
Posts: 12,139
Registered: ‎07-21-2014

Hi. Thank you so much for your messages.

 

It is in a little pot.  The suggestion to contact them I did and they wrote back and said they would credit or send a replacement.

 

BUT this morning I tried putting a kitchen knife under one edge and yay, it worked.

 

After that I twisted the top and it opened right up. Dont have the beer can opener suggestion but thought of a knife.

 

You all are awesome! Woman Very HappyWoman Happy

Faith is the strength by which a shattered world shall emerge into the light. —Helen Keller
Honored Contributor
Posts: 18,199
Registered: ‎03-10-2010

@Desertdi wrote:

@CherryHugs 

If your product (any product) is in a jar with a tight lid....use a beer can opener to slightly pry up an edge of the lid to release the vacuum

 

Winco Can Tapper/Bottle Opener 4" Nickel Plated, Model# CO-201


A mini screwdriver works for us-but I'll keep the beer can opener in mind. (do they still even make them, lol)

Respected Contributor
Posts: 3,986
Registered: ‎01-04-2015
So… let us know after you use it what do you think?😊I bet your stunning!