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‎09-04-2014 07:58 PM
‎09-04-2014 08:05 PM
We have similar hair. I'm not sure what you mean by "rinsed with the massage head on" - maybe you mean the shower setting? I just use the regular shower setting. It might not sound like a big deal, but are you using a WEN comb? Also, you should use the wide teeth and comb through your hair while the cleansing conditioner is on it. It will help to distribute the cleansing conditioner, but then it will also help to get the cleansing conditioner removed during the rinsing process.
‎09-04-2014 08:16 PM
I had similar hair until this past winter (when I switched to a ""lob"") and never had tangled hair with any WEN. 25 pumps sounds like a super lot. I don't remember using that much. Do you have a swirly massage shower head? Mine's just a rain head.
I put my WEN on and massage then comb through hair to distribute through to ends and remove any tangles. Repeat. Then rinse really well by letting water just run on and through hair. I don't really touch my hair with my hands too much. Then I add a very small amount of leave in and comb through again.
‎09-04-2014 08:34 PM
‎09-04-2014 08:38 PM
When, in your routine, does it tangle?
‎09-04-2014 08:57 PM
‎09-04-2014 08:58 PM
You might be using a few too many pumps for the 32 oz bottle, especially if you have fine hair. Make sure to use half of the number of pumps recommended for your hair for the first cleanse, rinse out then use the other half in your hair, and make sure to add a splash of water to help it emulsify and distribute evenly, then comb through. While rinsing, use regular water pressure, don't tangle up your hair or scrub it out, just let the water rinse it out thoroughly, and then use your leave in on soaking wet hair. This process should help detangle, not tangle. I have tangle prone hair too so I understand how easily it can get tangled. The TSV product page had a short video telling how much to use for your hair type/length, you might want to check that out. Or call the customer service number on the bottle and they can help you too, in case you need more help than you're finding here. Good luck!
‎09-04-2014 09:05 PM
‎09-04-2014 09:14 PM
I hope you get this worked out. It must be frustrating.
‎09-04-2014 11:21 PM
Ok---here is my suggestion.
I started with WEN's SAM. Hated it. Then I tried lavender---hated it. Same with most of the core items. Tangled mess. Then I tried the Fall Ginger Pumpkin mixed with some 613---half and half. Massaged it on VERY wet hair, left it in for two minutes while showering. RINSED WELL---very well. I did NOT cleanse twice. I did NOT use a pump as leave in, but I did use one small pump of the fig (hate the smell, love the results) styling cream. MAGIC!!! Great results. Also loved the Winter Vanilla Mint/613 mix. Also loved the Summer Honey Peach.
My hair is in great condition and very bouncy.
I think you just have to find the right one for your hair...if you have the patience and friends who are willing to share...
Also---remember that the number of pumps varies with the size of the bottle of the CC. Be sure to use enough, and know that you do NOT necessarily have to do a second cleanse or a leave in pump...
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