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Frequent Contributor
chgobrsfan
Posts: 141
Registered: ‎03-16-2010

HELP - STO Customer Svc

‎01-14-2011 10:46 PM

I received the Rooibos Vit E Cream w/a broken pump. The stem was broken off. Couldn't use the product. E-mailed CS & received a reply saying that they would send me out a replacement pump. That was over 2 wks ago. In the meantime, I e-mailed them again w/no response. I called & was told they would get back to me. No response. I e-mailed them AGAIN but no reponse yet. If anyone can tell me how I can get them to respond, I would be truly grateful.

Also, how to you get to your account when you are on their website. I don't see any "My Account" or a place to sign in. Help, please{#emotions_dlg.confused1}

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