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‎08-17-2023 11:13 PM
I got an E-mail today that my Elemeis Auto-Delivery that I began 10/22 had completed after 3 shipments. The 3rd shipment shipped today. I specifically remember them saying 5 shipments because there was discussion here about how many shipments it was and after they said it in the presentation I noted it in my file where I track all my credit card purchases.
Not a huge deal and I have no proof, just bummed.
‎08-17-2023 11:25 PM
They did this to me with a great deal from Tatcha.
👎 It drives me crazy, but it is what it is.
‎08-18-2023 12:03 AM
It seems to be becoming more common for this to happen. I've had it happen with a few of my A/D items (here and at HSN). I had a Beekman A/S with HSN that got cancelled after one shipment! Just before my next order was due to ship.
Doesn't matter whether you have the original information or not; if they cancel it (or "complete" it), it's done.
‎08-18-2023 07:25 AM
Losing a planned auto-delivery does sting, but I also know I have more often been the side that cancelled all future deliveries. Right now, I have just one AD order - it's a year away because I've skipped so many since I started. Most likely, I'll end this one, too.
‎08-18-2023 09:28 AM
I got the same email about my Elemis Marine Cream and bonus auto delivery. There were supposed to be two more shipments. Hopefully, there will be another good TSV before I run out. I don't think we can do anything about it other than complain.
‎08-18-2023 09:43 AM
@Fofina yeah, we have 2 jars to go thru to watch for a special. Plus, I still have more jars in waiting since I canceled a more expensive AD for this AD and I only use a small amount. I don't do a lot of AD's and, like another said, often cancel them, so this is currently my only AD. I had iT Tightline on AD until they canceled because I think my CC expired. I changed it in my cards, but I guess I needed to actually change it on the product page, so it got canceled. I didn't use those up anywhere near as often as they came since I only wear makeup once a week, so I had a bunch in my stash.
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