Beauty

[SPACKLE]

I know this haz been discussed but I ordered items 10 days ago and Still in process. I am aware of the warehouse and weather issues but shouldn't that be straightened out by now ? Guess I'm wondering if I should call CS. At this point I think they forgot aboht me . Oh and they are Isomers products. Thanks

[scottygal]

Go ahead and give them a call. It will give you peace of mind to know what's going on. It's so frustrating waiting to get the sweet goodies you want so much!

[Linmo]

The Isomers item that I ordered on the 13th. just shipped today. Someone posted in another thread that the delay is due to them moving to a new warehouse and getting impacted by the weather. They said that the delayed orders should be shipping within the next couple of days. BTW, I called a few times about my order and was given a different answer each time, so I don't think that CS has very accurate information.

[SPACKLE]

Thanks I will give till tommorow since they have resumed shipping it seems. I may just canx the order after that. Its a bday gift for a friend. Definitely didnt think this would ever be an issue, AFTER the holidays. Her party is next weekend so we shall see.

[ginabfly]

Yes contact CS!

[scottygal]

If it's one of the better deals offered, why not put a pic in her b'day card (or a description) and let her know it's on it's way? I have certain friends I know so well, I can buy their fav skincare products as gifts. They know me that well also. I would rather wait for a great purchase my friend knows I would love, than a candle...

HTH

[Fluke67]

My order status was "processing" yesterday, and I received the pkg today. I ordered on the 14th.

[SPACKLE]

The pic in bday card is a cote idea. I just checked my order 1st thing when i woke up.0442 ET. Obsessive i know anyway seems 2 of the 4 ,things shipped last night . Crossing fingers

[sgraham30]

Your order has probably been cancelled & they haven't bothered to notify you. I had this happen once. My order sat in processing for 9 days so I e-mailed them to see what the delay was. I got a response that my order would be shipping that day. The next morning I had an e-mail from them that my order had been cancelled because they couldn't get the item that I'd ordered from the vendor.

[SPACKLE]

OH WOW that is so aggravating, and terrible customer practices. They should have at least given you some kind of gift card for future purchases.