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Esteemed Contributor
Posts: 7,813
Registered: ‎03-10-2010

I've bought items from eBay for years and only had a problem with a seller for the first time a few months ago.  The handbag that was supposed to be new clearly wasn't ( or it was a second).  

 

Anyway, I contacted the seller through eBay and when the seller didn't make it right, eBay stepped in and refunded my money.  I donated the handbag.

 

I always use PayPal for eBay purchases, but it was ebay that actually took care of the refund. It was quick and easy and made me feel even more confident about future eBay purchases.

"Breathe in, breathe out, move on." Jimmy Buffett
Contributor
Posts: 41
Registered: ‎05-31-2016

I have dealt with ebay for years and only once been scammed...but I did get my money back.  The best thing I can tell you is to ONLY deal with Top Rated Sellers.  This means they have free returns, ship within one day, and have close to 100% feedback rating.  You won't be scammed by them.  Its important to them, to be honest and keep you happySmiley Happy  Since I learned that, I have had nothing but great transactions.

I hope this helps because you can get some great deals on eBaySmiley Happy

Respected Contributor
Posts: 4,781
Registered: ‎03-10-2010

@AnnMarie-1 wrote:

Thank you all, sorry this has happened to others

 

@Mistreatedbycs How do you go thru the ebay tranaction process?  Pay by Paypal?


PLEASE call E-Bay and get the CORRECT information straight from them.

 

These boards are not a tutorial for another website and I do not want to mislead you  or forget something and have someone correct me.

Trusted Contributor
Posts: 1,344
Registered: ‎03-09-2010

RESOLUTION: 

Contacted e-bay...too old for any refund (said to contact my credit card)

(Only have 30 days after delivery date stated to get refund per e-bay)

 

Contacted Credit Card, they refunded my money

 

LESSON LEARNED:

Stay with sellers who have sold a lot, not a few items & use Pay Pal 

 

I just bought a Buxom highlighter on e-bay & spent a couple dollars more to get a good seller with good feedback & received it in 4 days

 

THANK YOU ALL!

Trusted Contributor
Posts: 1,361
Registered: ‎04-08-2019

I have been a buyer and seller on EBay for many years. I find that most people are honest. It is true that the powers that be on EBay do mostly side with the buyer when there is a problem. So, you really don't have to fear shopping on Ebay. You are pretty much guaranteed to receive a refund if you are not satisfied with a purchase. 

As  a seller, I have only been dealt a raw deal a couple of times. 

Dogs are God's most perfect creatures. Angels here on earth to teach us to be better humans.