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Honored Contributor
Posts: 8,785
Registered: ‎06-06-2019

I ordered something from them for my daughter on 3/7 and still has not shipped ... ordered upon recommendation of a product.  They won't respond to my messages or emails. Is this typical of them?

Trusted Contributor
Posts: 1,942
Registered: ‎12-08-2013

@rms1954 wrote:

I ordered something from them for my daughter on 3/7 and still has not shipped ... ordered upon recommendation of a product.  They won't respond to my messages or emails. Is this typical of them?


Hi @rms1954 , I ordered from them twice last November. Shipping was prompt. I have been never emailed them so can't speak to their lack of response. Did you check your spam folder just to make sure a response didn't go there?

 

I hope your order ships soon. 

"Great minds discuss ideas; average minds discuss events; small minds discuss people."--Eleanor Roosevelt
Honored Contributor
Posts: 8,785
Registered: ‎06-06-2019

@BExplorer wrote:

@rms1954 wrote:

I ordered something from them for my daughter on 3/7 and still has not shipped ... ordered upon recommendation of a product.  They won't respond to my messages or emails. Is this typical of them?


Hi @rms1954 , I ordered from them twice last November. Shipping was prompt. I have been never emailed them so can't speak to their lack of response. Did you check your spam folder just to make sure a response didn't go there?

 

I hope your order ships soon. 


Yes i have.  Nothing.  

Valued Contributor
Posts: 564
Registered: ‎03-10-2010

I just checked their facebook page for you...many others are having the same experience.Also shipping prices have gone up!  Must be because the company was sold.