Crabtree & Evelyn

timeless · ‎02-18-2022

What has happened to this line? I'm finally down to my last bottle of their Lavender Water spray and want to buy more. The online presence is terrible.

I used to love to go into their mall stores, but haven't seen one in years.

drizzellla · ‎03-14-2010

It has been a few years but I used to see Crabtree & Evelyn at T J Maxx and Marshall's.

The closest Marshall's near my house is closed.

I will stay on the look out for any products. My girlfriend's and I get together once a month for lunch and shopping. So I will have extra eyes looking for it.

Suzeecat · ‎05-05-2010

I used to love going into their stores, everything smelled so wonderful! I lost track of them and can't remember the last time I've seen a Crabtree store. A friend of mine recently asked me to use my Amazon account to order some Crabtree & Evelyn body lotion for her, from a third-party seller. It turned into a bad experience where the seller tried to collect an additional $17 in postage after I paid and after she shipped it. I refused delivery and got a full refund from Amazon. Watch out for third-party sellers!!!

4kitties · ‎03-09-2010

I used to love them too. No store in my area but when we would get to the Chicago area I always liked to shop there.

I have a rose shower gel of theirs that I am currently using. Got it at either TJMaxx or Marshall's. I always loved a line India Hicks had there. Island Living Spider Lily. Such a nice scent.

I just went to their website but everything is listed as sold out. 🤷‍♀️🤷‍♀️🤷‍♀️

“I heard the sound I had to follow”
In Your Wildest Dreams by Justin Hayward

suzeem · ‎10-13-2014

Crabtree and Evelyn redid their line maybe 3 years ago. They got rid of many of the long time favorites. I do not see that was a good business move. My favorite is Nantucket Briar. I stocked up when they announced it was being discontinued. They closed their outlet stores. They use to have great sales online. If you are looking for a lavender scent, I recommend Thymes. Their lavender scent is nice, they also have a parfum. It is so much better than Philosphy Lavender scent.

sunsetbeach · ‎03-15-2010

Sadly, Crabtree & Evelyn is definitely not what it used to be. I loved that store and my go to fragrance since the late 1980's was Summer Hill. I used the body lotion every day after my shower. Several years ago everything changed with Crabtree & Evelyn and that scent was discontinued and I've been searching ebay ever since. People were asking over $200 for the 16 oz body lotion, just crazy prices. I managed to find an occasional good deal and now have quite a stockpile. Funnily enough, all of a sudden, a new bunch showed up on ebay in different packaging and I think its counterfeit, but don't really know for sure. Its alot cheaper but I wouldn't buy it. Probably your best bet for a disontinued fragrance is to know the vintage packaging, but buyer beware.

GenXmuse · ‎05-15-2016

I loved Crabtree & Evelyn, especially their Gardener's scrub and hand cream. I've been using the Finchberry line and they've have some really phenomenal products. I especially like the cranberry chutney scent. Their packaging is really pretty too.

FiddleDeeDee · ‎03-06-2020

Crabtree & Evelyn sold out to 2 brothers who made promises that they never delivered. The store in our mall was large, held many events and everyone loved their staff. I shopped there for 30 plus years up to the day it finally closed. The manager and I knew each other from college; she never left that store, she loved it, the brand and the customers. When she was pregnant, customers threw a HUGE baby shower for her. It was an amazing place to shop.

The first thing the brothers did was discontinue their most popular scents. NO ONE understood why. Next, they "updated" the look and brought in trendy items but removed the classic, English items especially food and teas, home items and pared down the Christmas selections. Then they reduced the size of their stores by half or shut them down completely. The online presence was the brothers' idea to make them more money by moving sales to online vs in the store (no cost of real estate or salaries/benefits to employees) but they did a HORRIBLE job with their site. People left and in the end, the company went under.

On the last day the store was opening, a sign had everything at 75% off and no one was in it. I asked her what triggered it all; was Crabtree in a financial mess? Was that why they sold to the brothers? She said that to her knowledge, no. It was simply those who were running the company wanted to retire, the brothers offered them a good price and promised to keep everything the way it was. She waved her hands around the small space "does it LOOK LIKE they kept it the way it was?!."

The end of a wonderful store.

*Four Seasons once again*

Milo on qvc · ‎12-28-2013

I miss the product line also. I have ordered through Walmart. Some of the ones I used to purchase and a couple new choices. So far, successful and easy process.