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07-09-2018 08:08 AM
my clarisonic is Making a sing song sound . I've charged it , changed the brush head so not sure why it's making that sound each time I turn it on . It works still just hesitates , makes that sound then works as usual. Just don't get why it makes that sound when it never did befor. Anyone else have this happen ?
07-09-2018 08:15 AM
@Kitty Galore you just need to reset it, it’s the sound that tells you it’s time to replace the brush head. Hold down the power button, it will come on, just keep holding until you hear a little chime. Then you’re reset again!
07-09-2018 08:17 AM
@Kitty Galore I’ve had my Clarisonic for years and thankfully no issues. At times if the brush head wasn’t tightened properly it didn’t sound right. But that’s the only time.
07-09-2018 08:37 AM
As @OKPrincess mentioned, make sure that your brush is on securely. Mine will do that too if I don't have it on securely. If it continues I would contact their CS since you state that it has not done that before.
07-09-2018 09:21 AM
@Smc09 wrote:@Kitty Galore you just need to reset it, it’s the sound that tells you it’s time to replace the brush head. Hold down the power button, it will come on, just keep holding until you hear a little chime. Then you’re reset again!
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@Smc09 Thanks ! That's exactly what it was .😺
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