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Honored Contributor
Posts: 9,519
Registered: ‎03-16-2010

my clarisonic is Making a sing song sound .  I've charged it ,  changed the brush head so not sure why it's making that sound each time I turn it on .  It works still just hesitates , makes that sound then works as usual.  Just don't get why it makes that sound when it never did befor.  Anyone else have this happen ?

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Frequent Contributor
Posts: 83
Registered: ‎08-19-2017

@Kitty Galore you just need to reset it, it’s the sound that tells you it’s time to replace the brush head. Hold down the power button, it will come on, just keep holding until you hear a little chime. Then you’re reset again! Smiley Happy 

Honored Contributor
Posts: 9,286
Registered: ‎03-10-2013

@Kitty Galore I’ve had my Clarisonic for years and thankfully no issues. At times if the brush head wasn’t tightened properly it didn’t sound right. But that’s the only time.

Respected Contributor
Posts: 3,844
Registered: ‎04-19-2010

As @OKPrincess mentioned, make sure that your brush is on securely. Mine will do that too if I don't have it on securely. If it continues I would contact their CS since you state that it has not done that before.

Honored Contributor
Posts: 9,519
Registered: ‎03-16-2010

@Smc09 wrote:

@Kitty Galore you just need to reset it, it’s the sound that tells you it’s time to replace the brush head. Hold down the power button, it will come on, just keep holding until you hear a little chime. Then you’re reset again! Smiley Happy 


@Smc09  Thanks !  That's exactly what it was .😺