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03-13-2016 08:24 PM - edited 03-13-2016 08:39 PM
I was just reading in the wen forum, a QVC customer/forum member is reporting moldy 613, with pictures, you might check it out and check your bottle.
03-13-2016 11:06 PM
@terrier3: I doubt the problem was caused by Wen or any cleanser. It's probably just normal build up. The first time I took mine apart I found some black gunk too. Now I just remember to clean it every couple of weeks. I use mine twice daily and it's still going strong after three years. (I think the Clarisonic works so well, it allows me to use less expensive OTC cleansers. In the long run, I'm saving money since I no longer buy department store cleansers - Clinique.)
03-14-2016 02:03 PM
I used WEN with my Clarisonic for about a year with no problems (Clarisonic finally died--it was old, and I haven't replaced it yet). When mine needed charging, about every 3 weeks, I would remove the brush and thoroughly wash it with warm water and my hand soap. I then let it completely dry before storing it away, and would put a different brush head on the unit.
I also made sure the Clarisonic was lying on it's side when I finished using it each time to help the water drain.
Don't know if this makes any difference, but I never applied cleanser directly to the brush. I rubbed the cleanser all over my face/neck first, then wet the brush and began using it.
WEN is NOT all-natural, and it DOES have preservatives! Not saying it won't mold, but the all-natural, preservative-free thing is a common misconception about WEN.
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