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09-24-2024 06:17 PM
09-24-2024 07:02 PM
09-24-2024 07:12 PM
Same issue here. I contacted chat and messenger they couldn't help. Not sure what's going on. It's just that item too.😕
09-24-2024 07:14 PM
09-24-2024 07:44 PM
09-24-2024 08:04 PM - edited 09-24-2024 08:05 PM
Ordered through customer service, also could not order through.com or the app. Same message, can't ship to this address. This is a great price for the 4 oz and the 4 items total. The 4 oz alone is $74 online. (And it's on waitlist!). There is a duo for 85.98. Love these 4 pieces. My first Christmas gift Done!
@Ilovelife123 Thank you.
09-25-2024 12:05 PM
@Ilovelife123 - Thank you for posting this information. I tried to order this set (or something similar), when Philosophy had its big anniversary show a while back, but it sold out.
When I saw your post in the wee, small hours, I had been trying to order this every which way to Sunday! I emailed the Social Team because, initially, it had taken me through to Paypal to confirm payment, but then wouldn't complete the order! And I think their CS duties have been cut way back; I got a reply this morning from Melvin telling me to call CS (and giving the number).
I've done that and just managed to get the order through, along with the S&H being waived (my cart was now showing a charge for S&H). So I got it through and I really appreciate you letting us know about this.
Just another glitch in QVC's system!
09-25-2024 12:08 PM
Just another aside: I almost gave up ordering through the CS phone number, because it kept looping me through the system saying "Do you want to change your PIN?"
WTH? NO, I don't, I just want to speak to a CS rep. It seems the phone system was having issues, too.
I hung up and called again, finally managing to get a human. But they almost lost an A/D sale.
09-25-2024 01:02 PM
Thanks for this. I was about to order when I read a review saying Baby Grace doesn't smell like it used to. That makes me sad. Why do they insist on messing with things that were great?!?
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