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Trusted Contributor
Posts: 1,417
Registered: ‎05-06-2010

Baby, Pure, and Amazing Grace lovers…

I posted this in the “philosophy” forum, but I don’t know how that works, so I will post here also. A678449 (auto ship) and A672127 (single ship) *is* available. It was a former TSV. I have a friend who wears ONLY baby grace, and she’s paid more than $81 on ebay for an EDP. She had trouble ordering, and I tried to order for her. Same issue @ “not able to ship to this address”. Customer service was able to place her order and it’s “in process”. I know people are dedicated to their favorite fragrance. Don’t even try the app, go to dot com, and then call customer service 😬
Regular Contributor
Posts: 206
Registered: ‎07-12-2024

Re: Baby, Pure, and Amazing Grace lovers…

Thank you for the information. Baby Grace is beautiful scent.
Contributor
Posts: 42
Registered: ‎12-09-2010

Re: Baby, Pure, and Amazing Grace lovers…

Same issue here. I contacted chat and messenger they couldn't help. Not sure what's going on. It's just that item too.😕

Trusted Contributor
Posts: 1,417
Registered: ‎05-06-2010

Re: Baby, Pure, and Amazing Grace lovers…

@Mick57, if you call, they’ll push the order through.
Contributor
Posts: 42
Registered: ‎12-09-2010

Re: Baby, Pure, and Amazing Grace lovers…

Thank you!😊
Respected Contributor
Posts: 3,445
Registered: ‎04-28-2010

Re: Baby, Pure, and Amazing Grace lovers…

[ Edited ]

Ordered through customer service, also could not order through.com or the app. Same message, can't ship to this address.  This is a great price for the 4 oz and the 4 items total.  The 4 oz alone is $74 online.  (And it's on waitlist!). There is a duo for 85.98.  Love these 4 pieces.  My first Christmas gift Done!  

@Ilovelife123   Thank you.  

Trusted Contributor
Posts: 1,417
Registered: ‎05-06-2010

Re: Baby, Pure, and Amazing Grace lovers…

@lynnie61, glad to help!! ❤️❤️
Honored Contributor
Posts: 10,954
Registered: ‎03-09-2010

Re: Baby, Pure, and Amazing Grace lovers…

@Ilovelife123 - Thank you for posting this information.  I tried to order this set (or something similar), when Philosophy had its big anniversary show a while back, but it sold out.

 

When I saw your post in the wee, small hours, I had been trying to order this every which way to Sunday!  I emailed the Social Team because, initially, it had taken me through to Paypal to confirm payment, but then wouldn't complete the order!  And I think their CS duties have been cut way back; I got a reply this morning from Melvin telling me to call CS (and giving the number).

 

I've done that and just managed to get the order through, along with the S&H being waived (my cart was now showing a charge for S&H).  So I got it through and I really appreciate you letting us know about this.

 

Just another glitch in QVC's system!  Woman Frustrated

Honored Contributor
Posts: 10,954
Registered: ‎03-09-2010

Re: Baby, Pure, and Amazing Grace lovers…

Just another aside:  I almost gave up ordering through the CS phone number, because it kept looping me through the system saying "Do you want to change your PIN?"

 

WTH?  NO, I don't, I just want to speak to a CS rep.  It seems the phone system was having issues, too.

 

I hung up and called again, finally managing to get a human.  But they almost lost an A/D sale.  Woman Frustrated

Respected Contributor
Posts: 4,236
Registered: ‎03-09-2010

Re: Baby, Pure, and Amazing Grace lovers…

Thanks for this.  I was about to order when I read a review saying Baby Grace doesn't smell like it used to.  That makes me sad.  Why do they insist on messing with things that were great?!?