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buttercup550
Posts: 4
Registered: ‎03-09-2010

BE order shipped without all items (but customer service was great)

‎03-02-2011 09:28 PM

I'm really disappointed. My BE order (from the recent sale day at .com) arrived today, and it was missing the Moxie set I ordered, but I was charged for it.

On the positive side, BE customer service was great. They credited my account and apologized a lot. Also, if I'm being honest, I didn't really need the kit, just wanted it. On the negative side, since it's a discontinued item, they can't send another.

Has this happened to anyone else?

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