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DKH77
Posts: 1
Registered: ‎08-04-2012

Auto delivery

‎08-04-2012 12:35 PM

So upset, I love Wen but did not receive my auto delivery shipment. The tracking info just says "out for billing". I don't think it ever left the warehouse!

When I called customer service I was told I neeeded to wait until today for them to do anything. I understand the wait but when I called today they said they were out of stock and would have to refund me. I don't want a refund.....I want the product that I ordered at a Today's Special price. I asked if there was a wait list of if the auto delivery could be extended so I would receive all 4 shipments and was told no.

That stinks! Anyone else ever have the same problem?

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