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05-19-2017 10:28 AM
I like to order from various places. Most of the orders now come by a of USPS. Over the last couple of months my carrier has delivered my mail without my packages. The packages register as delivered . However, when I go to my mailbox they are not there. I have to call the supervisor to have her come back to my home. A few months ago only part of my delivery was delivered. I had to go to the post office to pick up the second box or have it delivered the next day. The supervisor knows about the poor service. However, nothing changes. This post office has awful ratings. I almost hate to order anything lately. Is there something that I can do to improve the service?
05-19-2017 10:31 AM
Packages are usually not delivered by your normal carrier
05-19-2017 10:33 AM
@I am still oxox wrote:Packages are usually not delivered by your normal carrier
My USPS packages are always delivered by my regular carrier. We only get someone else if she's out.
05-19-2017 10:35 AM
Mine are delivered by my regular carrier unless it's something out of the ordinary like a gigantic box or super heavy. The carrier usually rings the doorbell and leaves it in a safe place.
05-19-2017 10:37 AM - edited 05-19-2017 10:38 AM
My carrier delivers the mail and packages together. Some of the reviews for this post office indicate possibe theft.
05-19-2017 10:41 AM
@I am still oxox wrote:Packages are usually not delivered by your normal carrier
They absolutely are!! Who else delivers them? My mail carrier leaves my small packages in my box out at the street or if I have something larger she drives up my driveway and drops it off on my back porch!
05-19-2017 10:49 AM
I wonder if you have a thief following USPS to take the packages. We had someone following UPS during holidays to take porch packages.
05-19-2017 10:53 AM
The only thing I can suggest is to report the sitaution to your regional (not local) postmaster. Odds are they already know... You can keep going up the chain, but I wish you good luck with that one...
05-19-2017 10:59 AM
It doesn't seem like theft is a problem here. Just incompetence. The only thing that you can do is to call the Post Office every time it happens & talk to someone.
Hopefully with enough complaints they will fix the problem.
It's either the person sorting the mail or loading the mail or delivering the mail.
My daughter & her husband have a business that requires them to receive a lot of packages delivered & their USPS carrier doesn't like to deliver the boxes.
FedEx, UPS, DHL have no problems, but USPS....pfft.
05-19-2017 11:08 AM
I would write to the postmaster of your local post office and if nothing improves take it higher.
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