Among Friends

[kitcat51]

There are knuckleheads in every business...Starbucks has apologized every time it's happened & stated that Starbucks supports the police.

[proudlyfromNJ]

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@millieshops wrote:

Was that company policy or local policy, or an employee making a rogue decision?

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@millieshops  If it was the store in Oklahoma the employee was fired. 

[Diva on The Q]

@dex: What happened??? 

[dex]

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@Diva on The Q wrote:

@dex: What happened??? 

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If you google Starbucks rude to police officers you will see the incidents.I am trying to keep it nice so we don’t get poofed.

[dex]

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@kitcat51 wrote:

There are knuckleheads in every business...Starbucks has apologized every time it's happened & stated that Starbucks supports the police.

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It only took one incident of another type for Starbucks to shut their stores down for retraining...think they need to do it again so the employees can learn that  all customers deserve respectful service?

[KingstonsMom]

@Diva on The Q 

There have been a couple of incidents recently, in one case the employee wrote 'pig' as the customer's description on an officer's cup and another incident where 4 employees at a Starbucks refused to serve a couple of officers.

To the latter Starbuck's credit, those 4 employees were fired. 

[itsmagic]

I did see these incidents regarding the Starbuck employee’s bad behavior on the news.  But I must say that (in my experience) Starbucks has wonderful customer service. When I’ve e-mailed corporate online they reply within a short amount of time with a resolution. 

[vsm]

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@Jaspersmom wrote:

That was not right.  HOWEVER, I wish the same people who are outraged by this behavior would hold others to the same standard.  There isn't a day that goes by that we don't see a lack of civility and decency in our own government.  The name calling and bullying is sickening and these are our elected officials.  Just another reason why I like my cat a whole lot more than humans.

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What's your basis for assuming they don't?

[millieshops]

@proudlyfromNJThanks -   I hadn't researched the incident so I don't even know where it happened, but I know I wouldn't have wanted to be judged by all the employees in the department where I worked let alone by the entire staff.  Starbucks is a huge company -  I really feel it's lazy thinking to label thousands of good people because of the attitude of one.

[dex]

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@millieshops wrote:

@proudlyfromNJThanks -   I hadn't researched the incident so I don't even know where it happened, but I know I wouldn't have wanted to be judged by all the employees in the department where I worked let alone by the entire staff.  Starbucks is a huge company -  I really feel it's lazy thinking to label thousands of good people because of the attitude of one.

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Well it was more than one shop.I think it would be nice if corporate makes an effort to stop this demeaning behavior to law enforcement.They allow access to their restaurants bathrooms to homeless as a curtesy even if they don’t purchase.Now they could show some courtesy for law enforcement who are customers and serve them coffee which is how that business makes payroll.