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Honored Contributor
Posts: 14,917
Registered: ‎03-09-2010

Not a good attitude towards police officers..I won’t buy my coffe there anymore.Who will want the poilice officer careers when they are so vilified.

Honored Contributor
Posts: 16,486
Registered: ‎02-27-2012

I boycott that company for other reasons.  This just confirms it. 

 

They have TOO many incidences of improper behavior by employees.  They always apologize but it is repeated behavior in many of their stores.

 

Besides, their coffee ate a hole in my stomach the one time I had it!  Strong!

Esteemed Contributor
Posts: 6,120
Registered: ‎03-29-2019

They are too overpriced, and it was a "status" thing to get your fancy coffee drink there.

 

 

Plenty of other coffee shops are around.

The Sky looks different when you have someone you love up there.
Honored Contributor
Posts: 14,917
Registered: ‎03-09-2010

There are many other really good coffe shops in my area.One I like is owned by two young women who went to high school together.They are up at four am making muffins and cookies each day.They work so hard to make the best coffee that it can be a very slow process.I hope people are understanding and willing to wait.They use real mugs and cups with and make a beautif work of art with designs on the drinks.

Trusted Contributor
Posts: 1,399
Registered: ‎06-08-2011

That was not right.  HOWEVER, I wish the same people who are outraged by this behavior would hold others to the same standard.  There isn't a day that goes by that we don't see a lack of civility and decency in our own government.  The name calling and bullying is sickening and these are our elected officials.  Just another reason why I like my cat a whole lot more than humans.

Honored Contributor
Posts: 16,592
Registered: ‎03-09-2010

Was that company policy or local policy, or an employee making a rogue decision?

Trusted Contributor
Posts: 1,399
Registered: ‎06-08-2011

Probably a really bad decision by a single employee.  I DO go to Starbucks and couldn't ask for more decent, polite employees.  Most are young and just plain sweet.  I wouldn't judge the whole company by one employee's bad behavior, but of course, it needs to be addressed.

 

On a funnier note, you may remember when an employee wrote CARC on a cup since the customer told him he was Marc with a C.  THAT customer was my nephew Marc and we still laugh about it.  We now call him CARC unless he tells us he is Marc with an M.  LOLOLOL.

Honored Contributor
Posts: 19,658
Registered: ‎03-09-2010

I've never been one to follow trends and have never had an interest in Starbucks.

 

I received a gift card for them one year and gave it away.

 

Give me my good ol' Maxwell House coffee at home and I'm a happy camper! 

You never know how strong you are until being strong is the only choice you have.
Honored Contributor
Posts: 14,917
Registered: ‎03-09-2010

@millieshops wrote:

Was that company policy or local policy, or an employee making a rogue decision?


It seems corporate isn’t too upset...maybe the employees need some more retraining so they can treat all customers respectfully.

Honored Contributor
Posts: 16,486
Registered: ‎02-27-2012

@dex wrote:

@millieshops wrote:

Was that company policy or local policy, or an employee making a rogue decision?


It seems corporate isn’t too upset...maybe the employees need some more retraining so they can treat all customers respectfully.


 

 

 

And it wasn't the first incident OR the only incident.  Who knows how many such actions have gone unreported?

 

Starbucks has had a history of their employees feeling they can act this disrespectful way and get away with it.  They clearly don't fear Corporate or Mgt. reprimands.    If you foster such a free work environment, then such things may happen.

 

I hold Starbucks responsible for their employees actions.  I hold the NFL responsible for their employees actions.  I hold myself responsible for my actions.