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Respected Contributor
luvmybeetle
Posts: 2,864
Registered: ‎08-10-2013

My Exhange from HSN

[ Edited ]

‎08-06-2019 02:20 PM - edited ‎08-06-2019 04:20 PM

I just wanted to let you all know how my exchange went with HSN.  I ordered an item from Curtis Stone and received it last Friday.  It was defective and I called customer service.  They said I would receive a replacement within 3 to 7 days.  We took it to the post office and I expected it to arrive the end of this week or next.  I just received it today.  How's that for efficiency!  I think as soon as they receive notice that I sent it they sent another out to me. 

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Respected Contributor
2blonde
Posts: 4,665
Registered: ‎03-10-2010

Re: My Exhange from HSN

‎08-06-2019 02:32 PM

@luvmybeetle   Yes, this is typical for HSN.  I've had similar experiences with them.

Laura loves cats!
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Valued Contributor
Bella2022
Posts: 736
Registered: ‎03-10-2010

Re: My Exhange from HSN

‎08-06-2019 02:46 PM

The same thing happened to me but it was ybf makeup. Smiley Wink

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Respected Contributor
insomniac2
Posts: 3,972
Registered: ‎02-20-2016

Re: My Exhange from HSN

‎08-07-2019 09:55 AM

Their shipping is amazingly FAST!

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Honored Contributor
depglass
Posts: 14,000
Registered: ‎03-10-2010

Re: My Exhange from HSN

‎08-11-2019 07:56 PM

Let's just hope whatever is messing up QVC's shipping doesn't get adopted at HSN.  Searching back over the past 25 years I cannot think of one shipping issue with HSN.  With QVC it happens frequently, but I do order more here than any other network.  

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