Among Friends

[Rose429]

I purchased a ring from the last vault discovery show. It was beautiful with small diamonds ( don't have any diamonds) and I absolutely

loved it. However I realized I was impulsive and could not afford it and sent it back. QVC refunded my money and 2 weeks later I got a letter in the mail saying the ring box was empty!!! 

    I had insured it for $1000.00 dollars and the post office could not see insurance attached to my tracking #. I had the receipt for the insurance so I filed an appeal after so much time on the phone with the post office. Evidently there is a lot of theft through the post office. They probably sent the package clear through so it couldn't be tracked to the post office it disappeared from. 
   I thought the package that it came in and was sent back in was lacking, as it was a padded envelope that u can feel a small box in that screams jewlrey. Should have put it in a box. I am 100% sure that the ring was in the box and I taped it closed with strapping tape and sent it back priority mail. The worse part is both QVC and the Post Office make me feel like a thief or a scammer. Thanks for reading, this whole thing has caused me a lot of tears and sadness.

[Etoile308]

@Rose429, I hope this gets resolved for you. Unfortunately this isn't the first story posted here about something like this. 

Another option would be to contact your credit card company if you don't get a refund.

[hayseed00]

@Rose429  I had a similar thing happen years ago with an expensive watch I bought from QVC.  I was fortunate that the Post Office noticed the padded envelope was tampered with before they delivered it and i didn't have to pay for it.  The box was empty of the watch and resealed.  I had to take a pic of the envelope and watch and include a report from the Post Office.  I know how you feel.  

[rms1954]

Hmmmm.  So you are accusing the PO????  Why did you get a refund if the item was received.

[Janey2]

I would not purchase any jewelry from a place that states "jewelry" on the return address. QVC should know better

[elated]

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@rms1954 wrote:

Hmmmm.  So you are accusing the PO????  Why did you get a refund if the item was received.

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@rms1954  I don't think she got a refund that is why she went back to the PO..

[Rose429]

@rms1954 QVC refunded the money before they opened the package. They have since recharged me. 

[hayseed00]

@rms1954 The package was empty when my mailman delivered it but made a report that it was tampered with before I received the empty envelope.  The post office told me they often have private contractors transporting mail to Post Office locations.  i;m not blaming anyone, all I know is the package was empty when it was given to me.

[CarolinaGirl88]

I'm so sorry, @Rose429! That would upset me, too. I hope you get it straightened out soon. 

[elated]

@Rose429  I would dispute the charge on my credit card. It could take a long time to get your money back if you wait for the PO or QVC. I don't think you will get a refund from QVC because they received an empty ring box..Just keep following up.