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06-17-2020 04:52 PM - edited 06-17-2020 04:54 PM
Michelle Gass, the CEO of Kohls, has outlined seveal key points as many Kohls stores begin to re-open. I know many of us shop here and have not left our homes since the scourge started and are wary of going into a store. Kohls (which is much more affordable than QVC and treats its customers better in my opinion with discounts) is taking important steps to keep us healthy. I have outlned them below as per Michelle Gaas
Reduced hours fom 11a-7p
Dedicated shopping hours for at risk individuals from 10a-11a every Wednesday
All Kohls associaes will wear masks while at work and will have wellness and temperature checks before every shift
Hand sanitize stations and social distancing markers throughout the store
Protective barriers at the checkout and return counters
Wider aisles to promote social distancing
Rigorous cleaning procedures, including sanitizing shopping carts between each customer and cleaning checkout and touch pads after each customer transaction
Closed fittting rooms and removed beauty testers to reduce and minimze touch points
06-17-2020 05:49 PM - edited 06-17-2020 07:10 PM
I dont understand the reasoning for closed fitting rooms. Customers bring the items home where they are exposed to more germs
,more people, dirty floors, pets etc. and then returned.
06-17-2020 06:54 PM
Until they also limit the number allowed in at a time and require shoppers to wear masks, I will not go.
06-17-2020 07:19 PM
@Flika13 When I was at Macy's the dressing rooms were open with a monitor at the entrance. Once the clothes were tried on they were put in another location for quarantine.
I agree about taking the item home to try on, and possibly return, much more possibility of germs. Penny's and Steinmart have the same policy.
06-17-2020 07:28 PM
I was in my local Kohl's today during the designated hour for at risk people. The employees were wearing masks and there was plexiglass at the checkout. Most of the shoppers were wearing masks. The inventory appeared to be a bit low. I got good deals as usual but did not spend as much time browsing. I bought a tee shirt for me, a sport shirt for my Dad and a candle. I ened up paying a little over $15.
06-17-2020 09:23 PM
@Flika13 wrote:I dont understand the reasoning for closed fitting rooms. Customers bring the items home where they are exposed to more germs
,more people, dirty floors, pets etc. and then returned.
I went to Kohl's wanting to purchase a workout shirt but left when I realized the dressing rooms were closed. What's the point of opening the store for purchases if you can't try anything on? Kohl's sells primarily clothes and shoes so it you might as well order things online then return them if need be. Saves you a trip to the store.
06-17-2020 10:14 PM
I overheard an employee say they may be opening the dressing rooms in a week or two.
06-18-2020 10:31 AM
In my life going shopping means trying things on. I prefer trying things on then & there so I know what fits & works for me. With fitting rooms closed there is really no reason for me to go clothes shopping in a store.
06-18-2020 12:25 PM
@Flika13 wrote:I dont understand the reasoning for closed fitting rooms. Customers bring the items home where they are exposed to more germs
,more people, dirty floors, pets etc. and then returned.
@Flika13, the difference is that people in a fitting room can spew the virus and get it on surfaces as well. The company probably cannot disinfect after each use.
06-18-2020 01:29 PM
Reduced hours are worse.More people around at the same time.I agree with posters saying clothes brought home and returned have more germs.
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