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Honored Contributor
chrystaltree
Posts: 32,621
Registered: ‎05-10-2010

How is this possible?

‎02-21-2023 10:23 PM

I ordered two of Renee's Tsv dresses around 12:15am.  Black and the black&white print.  How is it that I received the print one yesterday and black one is on back order?  Are they saying that the black sold out in 14 minutes?  I don't believe that.  I don't know why they don't fulfill Tsv orders on a first in/first out basis.

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Honored Contributor
Kachina624
Posts: 78,172
Registered: ‎03-10-2010

Re: How is this possible?

‎02-21-2023 10:49 PM

@chrystaltree    It may not yet have arrived in the warehouse to ship.

New Mexico☀️Land Of Enchantment
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Respected Contributor
Goodie2shoes
Posts: 4,645
Registered: ‎04-30-2012

Re: How is this possible?

‎02-21-2023 10:52 PM

That happened to me when the Perea storage boxes were the TSV.  I ordered 2 sets , they both showed processing the order then by the next day one was shipped and one was backorder which QVC finally canceled because they could not get anymore.  The second set was for my daughter in the only color she wanted so I was very disappointed.

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Honored Contributor
rms1954
Posts: 10,368
Registered: ‎06-06-2019

Re: How is this possible?

‎02-21-2023 10:57 PM

One of the great QVC mysteries.

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Honored Contributor
Foxxee
Posts: 8,207
Registered: ‎10-03-2014

Re: How is this possible?

‎02-21-2023 11:09 PM

My order sitting in processing for 10 days just went on backorder today; however, it appeared to be in stock when I ordered it.  I even got a delivery date of 2/18.  At least I can cancel it now if I want to.  

 

It appears they sold you a dresse they didn't have in stock.  

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