Re: AMAZON return question

AuntMame · ‎10-16-2010

It does occasionally happen. If they don't receive the item back within a certain period of time however, they will charge your credit card for it. I've heard of people being charged six months to a year later for items Amazon claimed they never returned.

Lucky Charm · ‎03-09-2010

@Goodie2shoes wrote:
I did have one time where I was told to keep the item and they refunded my money. It was a book of facts I bought for my 9 yo grandson. I called Amazon and confirmed with a rep that I did not have to return the book. Everything else that I have returned I was emailed a QR code and I either took it to Kohl's or UPS.

@Goodie2shoes What was it about the 'book of facts' that you didn't enjoy? I'd love to know!

Scooby Doo · ‎03-14-2010

Does it say Return Started or Return Completed. My message usually states that the refund will be completed after receipt of the item. It has 3 stages, return started, return completed, return refunded.

Goodie2shoes · ‎04-30-2012

@Lucky Charm wrote: What was it about the 'book of facts' that you didn't enjoy? I'd love to know!

The book was supposed to be age appropriate (8-10 yo) providing general facts about history, science, pop culture etc but when I received it and reviewed it before giving it to him I felt it was more complicated and more appropriate for older children. There were many positive reviews but everyone is intitled to their opinion. I found another book and he really enjoyed reading it. He's a very smart little guy and tops in his class but that book was to complicated

Group 5 minus 1 · ‎03-11-2010

Contact Amazon,not the seller. I think Amazon returns are the easiest.

Mom2Dogs · ‎03-09-2010

@Scooby Doo The email reads completed.

Mom2Dogs · ‎03-09-2010

@Group 5 minus 1 I did contact Amazon, they told me to contact the seller, which I did last night.

CalminHeart · ‎03-09-2010

Amazon always says why they issue refunds early. What was in their message to you?

Or maybe it's notice that they will refund it when scanned as received by the carrier.

Unless Amazon specifically says you don't have to return it, you will get charged if you don't.

Mom2Dogs · ‎03-09-2010

@CalminHeart There was no message, just that the account had been refunded. I sent a message to the seller and did not hear anything today so I was able to do a live chat with Amazon, they told me not to return the item!!

I feel a little uncomfortable about not returning...