Tired of receiving wrong size of TSV item

pugsmommy · ‎01-26-2011

Just received an e-mail that the TSV tunic from Denim & Co. that I returned (totally wrong size sent) could not be exchanged as my correct size was sold out. I'm very disappointed, as I was looking so forward to receiving this cozy tunic. This has happened to me a number of times. Sadly, QVC makes no attempt to pacify the customer - they simply state "not available." So, I guess that's too bad for me!!

NC Bandwagon · ‎05-03-2014

Hello, pugsmommy and welcome. Smile

I'm sorry that happened to you. Wish I knew what to say.

~Nick Chavez is my favorite vendor on QVC and Alberti Popaj is my favorite QVC host.~
Nick Chavez now has his own sub-forum under the My Favorite Brand folder

Clover29 · ‎03-09-2010

Did you order one size and they sent another (wrong) size? Or did you order one size, thinking it would fit, and it was too big/small?

The size chart links on the item pages have always been accurate for me. The only thing I can remember returning for a size exchange was a D&Co dress that I just wanted to fit a bit snugger. The one I got was OK, I was just picky.

pugsmommy · ‎01-26-2011

No, in each case I ordered the correct size and was sent something not even close - at times the color is even different. As a long time customer, I know exactly what size to order from each seller.

Pickwickpapers · ‎06-24-2013

That has happened to me a few times too......wrong size, different color.......Once ever received a different pair of earrings.......All had to be returned........ warehouse just pulled the wrong item........