Suggestion Box

[L1964]

What a hassle! Not user friendly. It really sucks! There was nothing wrong with the way it was. The drop downs suck. Did I say it SUCKS? Well it does!

[kaydee50]

I see what you mean.  Well, I already don't watch the programming.  Now I won't even check to see what's been on air recently.  Much more friendly places to shop.

[Krimpette]

I agree!  I can no longer check order status from the drop down..  I have to first check "My account". and the click on order status.  Wonder why they did that?????? Surely, they must have some plausible explanations for these "improvements (?)"!!!!!!!!!!

[4kitties]

 I have a terrible time signing in to my account!!😤😤😤😤

Some days I can and most days I cannot.  I actually wanted to purchase an item the other day and could not sign in no matter how hard I tried.  Then I started to think that even if I got an order through, I could not sign back in to track it or manage my account.  So I am pretty much done with even shopping here occasionally because I have too many issues just simply signing in!

Very sad that the Q will not address these website issues.  I cannot be the only one having trouble.

[cjm61]

@L1964 @Krimpette @4kitties @kaydee50 

I'm not sure I understand your issues. I can check my order status with the drop down. I can check Recently On Air. I use my laptop with Chrome and never have any of these issues. Since many of us don't have the same problem as others, perhaps it's your settings and/or browser.

Maybe someone more techy can help but the website has not changed on my end. I do know there is just one QVC website. It won't look different for one person as it does for another. Therefore it has to be the browser or your settings I would imagine. 

[4kitties]

@cjm61 

Most of the time I cannot sign in here. I am not going to change browsers or call them or jump through any other hoops to do it.  I have absolutely no issues with any of the many other sites I read or shop from.  Only the Q.

It is their problem to fix, not mine.

[Krimpette]

@cjm61  I have that same drop-down, but when I click on check order status.. I get the message ..... dot com is currently not available.  But if I go My account, I can access it from there.  (I'm on my MacBook Pro laptop using Safari.   (Thanks for your response!)

[4kitties]

@Krimpette 

I too get that website is unavailable all the time too.  When I try to sign in.  Or it tells me my email address is invalid.

This site has issues but they do not seem to care.

[kaydee50]

@cjm61   Not my problem, theirs.  I used to be able to access "recently on air" with 1 click.  That is no longer the case.  QVC once again changed something and not for the better.

[Tori3569]

Nothing has changed on my end either, other than the drop downs to check items from previous shows.  I really like the way it works now since I can check what I want quickly.