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Respected Contributor
Posts: 2,838
Registered: ‎03-09-2010

When did extended returns begin

Anyone know when the extended return policy started?  I purchased something Oct. 20 and need to return.  

Honored Contributor
Posts: 14,551
Registered: ‎03-09-2010

Re: When did extended returns begin

I think the middle of Sept--not sure of the day

QVC Customer Care
Posts: 1,678
Registered: ‎06-14-2015

Re: When did extended returns begin

[ Edited ]

@Catch71 wrote:

Anyone know when the extended return policy started?  I purchased something Oct. 20 and need to return.  


@Catch71  They started 9/12 and run thru 1/31. 

Susan

Respected Contributor
Posts: 2,838
Registered: ‎03-09-2010

Re: When did extended returns begin

@Susan-QVC 

 

Thank you for responding!

Respected Contributor
Posts: 2,429
Registered: ‎07-12-2010

Re: When did extended returns begin


@Susan-QVC wrote:


@Catch71  They started 9/12 and run thru 1/31. 

Susan


 

That's not correct. The dates are September 12 through December 24, 2020.

 

Holiday Gift Return Policy

Any holiday gift you purchase from September 12 until December 24, 2020 at 11:59am ET can be returned for any reason for a refund of the purchase price, minus the S&H and Q Return Label fee until January 31, 2021, or exchanged for a free replacement of the same item in a different color or size. Restrictions may apply. QVC’s Holiday Gift Return Policy does not apply to Blowout Clearance Price items. QVC will only accept returns or exchanges for product defects or QVC errors. Call Customer Service at 888-345-5788 for such returns.

Esteemed Contributor
Posts: 5,489
Registered: ‎08-28-2010

Re: When did extended returns begin


@banned again wrote:

@Susan-QVC wrote:


@Catch71  They started 9/12 and run thru 1/31. 

Susan


 

That's not correct. The dates are September 12 through December 24, 2020.

 

Holiday Gift Return Policy

Any holiday gift you purchase from September 12 until December 24, 2020 at 11:59am ET can be returned for any reason for a refund of the purchase price, minus the S&H and Q Return Label fee until January 31, 2021, or exchanged for a free replacement of the same item in a different color or size. Restrictions may apply. QVC’s Holiday Gift Return Policy does not apply to Blowout Clearance Price items. QVC will only accept returns or exchanges for product defects or QVC errors. Call Customer Service at 888-345-5788 for such returns.


Susan the Moderator is correct regarding the extended return policy dates.  9/12-12/24/2020 refers to purchase dates.