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03-19-2017 12:07 PM
@Trudey wrote:@Pearlee. Thanks! For me, the delay only seems to apply to clothing. I ordered some IT moisturizer yesterday and it already shipped. Hopefully, shipment of clothing items will speed up now. I have three items to send back tomorrow...all packaged together to save on shipping.
@Trudey Are you using Q's return label? I don't know if you can pkg. together and get just one label charge. If you are using Q's label, you'd best verify that. I ship back UPS ort USPS, mostly UPS for clothing.
03-19-2017 12:41 PM
@Pearlee. I always use the QVC return label and package multiple items together. I've never had any problems doing it that way. I just make sure to include all the separate return forms inside the package.
03-19-2017 12:47 PM
03-19-2017 01:50 PM
03-19-2017 02:06 PM
03-19-2017 02:29 PM
@KimSKS wrote:
I'm surprised about using QVCs label and only getting charged for one item. In the old days when I used to send back multiple items with one QVC label the $6.95 was deducted from each item
That's what I thought happened too @KimSKS which is why I don't do it. There used to be and maybe still is, something on the label or receipt somewhere stating the label was only good for that item. Maybe things have changed, but that's how it used to be, KimSKS, as you've described.
03-19-2017 03:04 PM
@Pearlee wrote:
@KimSKS wrote:
I'm surprised about using QVCs label and only getting charged for one item. In the old days when I used to send back multiple items with one QVC label the $6.95 was deducted from each itemThat's what I thought happened too @KimSKS which is why I don't do it. There used to be and maybe still is, something on the label or receipt somewhere stating the label was only good for that item. Maybe things have changed, but that's how it used to be, KimSKS, as you've described.
Oh dear! I'd better pay closer attention! I was told by CS, quite some time ago, that I could send multiple items in the same box with one Q return label and the additional items would have a small return fee ($2 or $3 per item, I believe). I used to check all the time to make sure that was the case and it was at the time. However, I must say I've become a little lazy and checking the return shipping charges when I've used the Q label with multiple items.
03-19-2017 09:13 PM
03-19-2017 09:41 PM
03-19-2017 10:36 PM
@Tissyanne wrote:
I have been using QVC label to return multiple clothing for years. Never have been charged more than one $6.95 fee. I asked CS, and they told me the same. This is my experience.
@Tissyanne I am happy you have been able to do that, but I'm positive I've read in the past (not for quite a while since I haven't looked) language making the label specific to that particular item only. Good for you then if it's worked out fine.
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