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07-13-2014 07:57 PM
This is my first purchase of the Bliss Laser Lights. I purchased the the supposedly new an improved with more laser lights. I bought a red one and a green one. The green light up as shown on TV and filled the wall, the red seemed like half the lights. When I looked at the date of manufacture on the front panel of the laser the red was manufactured in 2013 the green in 2014. I think I got one new updated version and one old.
Has anyone had that experience? I doubt if the red lasers would be less just because of the color.
07-13-2014 08:32 PM
I don't have Bliss lights, but it seems obvious to me that you have one current issue and one of the older items from last year. I would call Customer Service and explain to them what you are seeing.
If they can't help, I would suggest that you mark the red set as DEFECTIVE and return it to Customer Service. Before they receive your return, I would reorder another red light. If you wait, you might get the same set back again. Good luck with the exchange.
I wonder if anyone else has had this problem.
07-14-2014 09:57 AM
On 7/13/2014 Perkup said:I don't have Bliss lights, but it seems obvious to me that you have one current issue and one of the older items from last year. I would call Customer Service and explain to them what you are seeing.
If they can't help, I would suggest that you mark the red set as DEFECTIVE and return it to Customer Service. Before they receive your return, I would reorder another red light. If you wait, you might get the same set back again. Good luck with the exchange.
I wonder if anyone else has had this problem.
That's a good idea. Hadn't thought of that. There is also a number to the manufacturer. I may call them as well.
07-14-2014 02:09 PM
I ordered (from a different source) blue and green laser lights. I sent the blue back immediately. They were far less spectacular than the green. I now have two green and love them. Last used them at Christmas and they looked gorgeous.
07-15-2014 07:48 PM
On 7/14/2014 Lilysmom said:I ordered (from a different source) blue and green laser lights. I sent the blue back immediately. They were far less spectacular than the green. I now have two green and love them. Last used them at Christmas and they looked gorgeous.
I wondered about it. We tested bought the green and red together again last night and it was markedly different. Red went back today.
07-16-2014 10:58 AM
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