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11-24-2019 07:22 PM
NO excuse QVC......I understand computers can crash but NO Chat and NO operators available?? I have been on hold for 13+ minutes two times this afternoon and NO RESPONSE so I gave up. I bought QVC GIFT CARDS AND CAN'T LOAD THEM AND CAN'T SPEND THEM!!!!
Everyone be wary of the promise of the QVC "buy $75.00 in one transaction and get $15.00 gift card for you"........yep, they'll sell them but they will make it impossible to load them to your account and spend them OR get any help. I tried and tried today (it's not about their computer being down) to buy the TSV gold necklace at almost $700 and couldn't get the cards to load ....... so no sale. NO EXCUSE
11-24-2019 07:24 PM
I would be happy to assist you if you please send me an email to QVCSocialTeam@qvc.com. I will load your gift cards onto your account if you wish.
Beth QVC
11-24-2019 07:27 PM
Thank you Beth. This is beyond frustrating......last call was 15 minutes on hold and I gave completely up. I'll email you now.
11-24-2019 08:13 PM
They didn't offer the bonus gift cards last year, but the year before they did and it worked out beautifully. I didn't have a moment's trouble.
11-24-2019 08:30 PM
Beth took care of the issue and now all is well!! The computer wasn't updating my account and she was wonderful to work with. Thank you again Beth
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