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09-26-2020 09:24 AM
09-26-2020 09:27 AM
I had the same problem. I ordered the berry and the price is not $67.xx so I put it on a check payment. Will call later to get them to fix it. It's frustrating to hear Amy mention the reduced price every other sentence.
09-26-2020 09:32 AM
I wonder if they're having IT issues today?
I placed an order an hour and a half ago and while I had the order confirmation on my screen after ordering, I didn't receive an order confirmation email and the item I ordered is not showing in my order status.
Did my order get placed or not? I dunno......
09-26-2020 09:33 AM
Hi @Loveshawaii and @upperwestside what is the item number of the item you are having difficulty ordering?
09-26-2020 09:36 AM
09-26-2020 09:36 AM
09-26-2020 09:44 AM - edited 09-26-2020 09:55 AM
On 9/23 I ordered A386017, this AM it showed 'backordered' while 'waitlist' was available on the product page.
I never have any luck receiving 'backorder' items, so I cancelled the 'backorder', then re-ordered on 'waitlist' (I also wanted the 5 ezpays being offered today, instead of only 3 ezpays offered 9/23 when I ordered).
I did get the onscreen confirmation/review your order at the time, but no confirmation email and today's order doesn't show in my order status.
09-26-2020 09:48 AM
@Alice-QVC It's A368822 and it still does not have the lower price for the two color options that were shown on the on-air graphic (and mentioned over & over by Amy).
09-26-2020 10:04 AM
09-26-2020 10:32 AM
I called and placed my order for the espresso with a customer service rep. They are aware of the problem and hope to have it fixed. But in the meantime, I just wanted to get it ordered and they do have the correct pricing.
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