Stay in Touch
Get sneak previews of special offers & upcoming events delivered to your inbox.
Sign in
11-12-2014 07:59 AM
I usually read the reviews when I order items. I throw out the best and the worst and then average the remainder. I have notice a trend where folks are wanting to rate the shipping and packaging. I think this is not the correct forum to complain about the customer service aspect of the item. I think people reviewing an item should stick to the quality, etc., of the item.
What do you think?
11-12-2014 09:23 AM
I can recall is years gone by where one or two of my reviews were rejected because I also commented on the packaging. That doesn't seem the case these days.
11-12-2014 09:55 AM
I ignore all those reviews. Even suspect some of them are fake - just people wanting to complain about QVC's shipping.
I already know what shipping costs, and I'm the kind of shopper who is willing to pay QVC's shipping IF I CAN'T BUY EXACTLY WHAT I WANT ELSEWHERE FOR LESS. I know how to add, so I never consider the price apart from the shipping.
Op is right - reviewers should tell us their opinions about the items. That's the only thing that makes a review worthwhile.
11-12-2014 10:14 PM
11-12-2014 10:22 PM
11-13-2014 12:02 AM
I'm waiting to see if my one star review makes the cut, I doubt that it will. S&H is all part of the TV shopping experience, if your product is not delivered in a timely fashion or is damaged or not packaged properly you are not going to be happy.
11-13-2014 12:08 AM
If you're talking about the reviews here on QVC....let me tell you my story.
About 2 months ago, I returned an item, and tried 3 separate times to post my 1 star review....yes the item I received was that bad....each time, I waited a few days to see if my review would get posted. As far as I could tell....it was subjective each time. I tweaked it...and still, they would not post my review.
Then I posted a 5 star review on something that was a big hit with me---that one appeared online, in 2 days!
11-13-2014 06:14 AM
I usually leave reviews but I've noticed that frequently it's a matter of personal taste. What one person might rave about another will call 'cheap looking'. This is particularly the case with jewelry. I have seen plenty of one star reviews.
Get sneak previews of special offers & upcoming events delivered to your inbox.
*You're signing up to receive QVC promotional email.
Find recent orders, do a return or exchange, create a Wish List & more.
Privacy StatementGeneral Terms of Use
QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. QVC's Privacy Statement does not apply to these third-party web sites.
© 1995-2024 QVC, Inc. All rights reserved. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788