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12-20-2011 06:45 PM
Last month I decided to get a Dell PC....
I paid the price in Full and waited & waited...
then I got an Email this month stating that there is
a delay... I received the computer on Saturday 17
by FEDEX...
Out of the box the computer was not working.. I unplugged
everything & it turned on...This morning the same thing
happened.. I called Dell and after a long wait got a live
person who I gave all the pertinent answers to...
I was transfered from one person to the next... I was on the
phone from before Noon until now 4:27 PM (I am waiting)....
Each time I am transferred they send me to their "Mobil DEPT"
Then I have to wait again...
As I wait a stupid recording is encouraging me to go to Dell's
Mobil site.. I guess a recording does not understand that the
NEW computer is DEAD Nada.. Nothing.. NULL...
All I wanted was an exchange... (It is the 72 hours LAW..)
But I am done with DELL from HeZZ''''
All I want now is a refund...
Thanks Goodness I have a Laptop..I can use..
Remember before you buy any computer products..
consider their Customer Support.. I am on the phone
with them for over 4 hours..
It is now 4:43 & I am still waiting...
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