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Esteemed Contributor
Posts: 7,174
Registered: ‎03-11-2010

Companies with AWESOME CUSTOMER SERVICE

I saw a post that said Wen customer service "rocks."  Gave me an idea.  Thought this post would help others when they decided what to buy and from whom.  So I will start the list.  This is not meant to applaud the product... just the way customers are treated.  And obviously we are all different with different problems.  So my list is:  (based on my experiences)

 

1.  Vitamix

2.  Comcast Cable

3.  Keurig

4.  QVC

5.  Local Toyota dealer (Darcars)

6.  Wegmans

7.  Food Lion

8. Costco

 

Valued Contributor
Posts: 575
Registered: ‎07-29-2013

Re: Companies with AWESOME CUSTOMER SERVICE

1. Chick-fil-A

2. Kohls (I have returned items past the "deadline" and they have always taken them back).

 

Honored Contributor
Posts: 15,480
Registered: ‎03-09-2010

Re: Companies with AWESOME CUSTOMER SERVICE

I disagree about QVC, I have had Customer Service reps make up lies to suit the situation, I was lied to last week that a package was at my local post office when it was still some where in North Carolina Smiley Sad

 


@bonnielu wrote:

I saw a post that said Wen customer service "rocks."  Gave me an idea.  Thought this post would help others when they decided what to buy and from whom.  So I will start the list.  This is not meant to applaud the product... just the way customers are treated.  And obviously we are all different with different problems.  So my list is:  (based on my experiences)

 

1.  Vitamix

2.  Comcast Cable

3.  Keurig

4.  QVC

5.  Local Toyota dealer (Darcars)

6.  Wegmans

7.  Food Lion

8. Costco

 


 

Stop being afraid of what could go wrong and start being positive what could go right.
Honored Contributor
Posts: 11,126
Registered: ‎06-20-2010

Re: Companies with AWESOME CUSTOMER SERVICE

[ Edited ]

In no particular order:

 

T-Mobile

QVC

Von Maur

Nordstrom

Nicor

Com-Ed

Dish Network

State Farm

 

I've never had a bad experience with QVC customer service.

Respected Contributor
Posts: 4,933
Registered: ‎01-09-2011

Re: Companies with AWESOME CUSTOMER SERVICE

I have always had great service from QVC, Best Buy, Costco and Von Maur.

 

Not thrilled with Target or Mediacom Cable!

"Cats are poetry in motion. Dogs are gibberish in neutral." -Garfield
Valued Contributor
Posts: 947
Registered: ‎10-24-2015

Re: Companies with AWESOME CUSTOMER SERVICE

Costco

Trader Joe's

Nordstrom

American Express

Honored Contributor
Posts: 9,376
Registered: ‎03-09-2010

Re: Companies with AWESOME CUSTOMER SERVICE

Liberty Mutual Insurance Company.

Honored Contributor
Posts: 21,418
Registered: ‎11-03-2013

Re: Companies with AWESOME CUSTOMER SERVICE


@italia8140 wrote:

Costco

Trader Joe's

Nordstrom

American Express


What she said! . . . Smiley Happy

 

Couldn't agree more!

Honored Contributor
Posts: 9,139
Registered: ‎04-16-2010

Re: Companies with AWESOME CUSTOMER SERVICE

[ Edited ]

Nordstrom

SpaceNK

ChickFil A stands out because other fast food establishments are....pathetic.

HSN

QVC

(I've NEVER had an issue unresolved to my specifications with HSN or QVC. Excellent CS every time I've needed to contact them).

 

Specific SA's at stores that usually have terrible CS. Staying with one person (and always giving them the sale) has shown that the level of CS goes and stays at a high level.

 

Beyond that, it's rare that service I receive requires "seeing the manager".

 

Now, ask me about HOME CONTRACTOR and REPAIR PEOPLE.  Yeah, THAT'S a different story Smiley Frustrated

Valued Contributor
Posts: 740
Registered: ‎06-11-2010

Re: Companies with AWESOME CUSTOMER SERVICE

Dyson