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09-02-2017 05:04 AM
@chiclet wrote:I went to the store, Lowes, and was ready for a fight. The store manager said he did not get my letter or my phone calls. He listened to me and seemed to be willing to make this right. However he told me not to go with the same carpet because there could still be a problem and to pick out any carpet I wanted and he would pick up difference and they would try to get it installed asap. We will see what happens.
WEll that's fine but what about the $500 you were charged for installation when it was supposed to be free. YOu didn't say what he said about that charge.
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