Beauty

[MarenSeattle]

Call customer service. I had to do that for an Isomers order that was "in process" for 10 days, while others ordered at the same time had shipped.

Customer service said she'd submit an inquiry, and that if it was just "stuck" and not weather related, it would ship within 48 hours.

It did, and they even shipped it 3-day.

Oops -- I didn't see the date you originally posted. Gee, I hope you've ordered enough other goodies to keep you occupied. *evil grin*

[smoky22]

Mine finally arrived today. I have a question (probably stupid). I ordered the kit before it was presented so I didn't see if they mentioned including a stretch band. I got this white stretch band included with my order with the Isomers logo. Is it to hold your hair back while you wash your face? It seems awfully wide for that. I've seen some narrower stretch bands for that purpose. Anyone know?

[lyn in MI]

Mine should arrive by next Tuesday. Order shipped on Thursday.

[MidNight]

I got mine thurs,they sent it priority which is not the norm and yes smokymtngal the band is to put hair back.It is big isn't it!

[smoky22]

On 2/28/2015 MidNight said:

I got mine thurs,they sent it priority which is not the norm and yes smokymtngal the band is to put hair back.It is big isn't it!

Thanks, MidNight!

[Drythe]

On 2/23/2015 baby 2 said:

I received this email from customer service:

Thank you for your email. We apologize that your order for the ISOMERS Skincare Five-Piece "Beauty Goddess Ritual" Set w/ Bonus Sizes (Order #99838087) has not shipped. Unfortunately, we are currently waiting for additional inventory to arrive in our warehouse. You will receive a shipping confirmation email with tracking details once your order has shipped. In the unlikely event that there is a change in the status of your order, we will notify you via email or postal mail. We apologize for any inconvenience this may cause.

Has anyone received this kit or was there a mistake with the price, and now they don't want to honor it?

I placed my order on the 22nd, it arrived yesterday. BTW - worth waiting for, it's HUGE!

[sharlee]

Well, I've been a Skinn user for the past two years, but my curiosity finally got the better of me and I ordered this TTV. Here's hoping mine arrives OK - Evine has certainly has a boatload of shipping problems recently. And who on earth schedules a major warehouse move for mid-winter when you live in snow country?! Really don't understand that decision.

[HomebodyinMichigan]

On 3/1/2015 sharlee said:

Well, I've been a Skinn user for the past two years, but my curiosity finally got the better of me and I ordered this TTV. Here's hoping mine arrives OK - Evine has certainly has a boatload of shipping problems recently. And who on earth schedules a major warehouse move for mid-winter when you live in snow country?! Really don't understand that decision.

As stated in previous post earlier in the thread, their warehouse is in Bowling Green, Kentucky. Not in Minnesota where they broadcast from. Pretty rare to have heavy snowstorms down that way in Kentucky. I've driven through some bad black ice on the roads there though in the winter.