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Super Contributor
hondagirl
Posts: 468
Registered: ‎07-07-2012

Sending wrong items over and over again

‎07-16-2020 07:34 PM

I realize things are not that great but I have received the wrong items several times.  My order was a vanilla and chocolate cake duo.  Got two chocolate cakes.. That was ok.  Called QVC and the order was a vanilla and chocolate items.. She said Ok and no charge And will send out the correct item #.. Well the box came and two chocolate cakes...Haha now I have three... OMG... How stupid.  Called again  and she said will send out the correct order and told her forget it no more cakes... HaHa again...So now I order parfum with matching oil.. The order comes and it's wrong. So I called and said don't charge me and send the correct parfum and matching dry oil... Package comes today and wrong again - what the heck is going on here... Called QVC again and said I am sending it back again and don't charge me... Get the order right QVC - so crazy that it's wrong for the second time.. Should be interesting what comes next... WOW...Tired of mailing stuff back when the order comes back wrong to many times... So what do you think...

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Honored Contributor
Kachina624
Posts: 77,969
Registered: ‎03-10-2010

Re: Sending wrong items over and over again

‎07-16-2020 07:44 PM

Its possible the item is mislabelled with the wrong number or designation.  That happens rarely; you've had a run of bad luck.

New Mexico☀️Land Of Enchantment
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