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‎07-25-2024 03:35 PM
Dh has this machine and the mask largest size is large.The mask rubs DH nose. DH has tried to adjust the straps. Has tried placing cloth or bandaids on his nose and nothing helps. Anyone using this machine have you experienced the same problem? Do you have any suggestions? Thank you.
‎07-25-2024 04:02 PM
I use the Resmed Airsense 11 CPAP. I took out my manual and could not find a phone number to contact them.
Their was a brief note about contacting the Resmed Service Center or your care provider. I would reach out to my care provider, who prescribed this and see if they could help you. He cannot be the only person that has had this problem so hopefully a solution can be offered.
‎07-25-2024 04:03 PM
Once a year Medicare requires I visit with the Nurse Practitioner in my pulmonologist's office. She checks to see if my mask is fitting correctly. Would your husband have access to such an appontment?
‎07-25-2024 04:04 PM
I think this is my model but can't find the instructions right now. When I got it originally last year, the woman said I could try out the mask for a month and if it wasn't great, I could come back and get a different one.
Yes, it does rub my nose (I have size small) and the straps leave marks on my cheeks all day. DH says it must be too tight and told me to loosen strap. But if I do, the whole thing slides around.
DH has little tubes that go in his nostrils with his CPAP. (Different model than mine.)
Maybe your spouse could go back to the practice and ask for the breathing apparatus that goes IN the nostrils instead of the mask on the nose.
Good luck to you both. Gotta say, these things aren't perfect.
Seannie
‎07-25-2024 04:14 PM
I have the air pads as well that go into my nose. I told my doctor I would not wear the mask, I feel claustrophobic just looking at it.
I pull the top strap more towards the front of my head to make it a looser fit, and that helps not only with comfort level but for the most part I do not have the marks on my face when I wake up in the morning.
‎07-25-2024 04:25 PM
I have a Resmed, but not the one your husband has. I've been buying my masks on line for years.
‎07-25-2024 04:33 PM
@icezeus : Thank you.I am looking for the contact information. So far, not much help with the doctors office but will call them again.
‎07-25-2024 04:37 PM
@deepwaterdotter : DH next appointment is in December and I will remind him to take his bipap machine and accessories. Thank you.
‎07-25-2024 04:41 PM
@Seannie : Thank you. DH has complex sleep apena and needs the bipap machine with the full face mask and it helps with his snoring.
‎07-25-2024 04:43 PM
@ScrapHappy : Thank you. I purchased a different mask on line and it didn't work for DH.
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