Nutrisystem - Issue with Shipping - Delay

Jan in Pittsburgh PA · ‎02-16-2015

I received an email with a UPS tracking number for my Nutrisystem auto ship saying order shipped Feb 7. As of today, Feb 16, that tracking number still shows the package still has not left the warehouse. It should have arrived at my home on 2/13. I have called and emailed QVC, called UPS, called Nutrisystem. I can't get any help. And, my credit card was charged the $200 on Feb 9. QVC says I have to wait until 2/20 before they will do anything. Absolutely crazy. There's obviously a problem and I can't get resolution.

Is anyone else experiencing late Nutrisystem shipments?

luv my Golden · ‎02-03-2013

We received ours on Friday or Saturday which was later than usual for the deliveries. It came through the U.S. mail. The mail man delivered it! I would think it would come through UPS.

Helen Bach · ‎03-12-2010

if you're lucky, you should cancel the whole thing, get your refund & buy clean food at market

JeannieSap · ‎02-17-2015

Hi Jan -

I work for Nutrisystem Inc. Nutrisystem has reviewed your posting and would like to assist you with this matter. Please contact Jean S. in our Client Services department at 215-706-5319.

Thrive · ‎08-03-2011

I have a shipment coming this week. So far so good---

qualitygal · ‎10-04-2010

I wonder if it has anything to do with the ships out in the water with products and no shipping by truck not getting done? I'm thinking it's going to start rippling down pretty quickly now. I'm not ordering anything that might come in that way till this is all resolved. I'm probably way off base, but it makes me wonder.

ceekay · ‎03-12-2010

Same issue here. Has said Billing Information Received since February 6th. I called CS today (since I know from previous experience they usually don't do jack until after the estimated delivery date has passed, mine was Feb 16th). The guy was very nice. Is shipping out priority another shipment that I should receive Thursday and he pushed back all the autodelivery shipments. So, call them back and see what they can do.