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12-03-2014 11:02 AM
Hi everyone. I rarely post, but I need help with ACA. Last year, I set up an account but was unable to enroll. Even though I got recent e-mails to my e-mail address, I have having trouble enrolling. I called their help line; person was very nice and told me that I might have to set up a new e-mail address from another source (such as gmail). If anyone out there had a similar problem, I would be so grateful for any solutions. Thank you very much.
12-03-2014 11:30 AM
12-03-2014 12:30 PM
I would try to avoid setting up a redundant account. I received emails from the ACA I was enrolled in and each message directed me to log in to my account to view the message. Did you set up an account last year? with a user ID and password? Are you using a State ACA site or the Federal site? If it is a State Exchange call again and ask for an escalation. I had to escalate several issues with my billing and they aren't the most organized outfit.
12-03-2014 03:56 PM
perhaps you should call out to terrier - I believe this is what she does for a living.
12-03-2014 05:07 PM
On 12/3/2014 happy housewife said:perhaps you should call out to terrier - I believe this is what she does for a living.
I agree. Terrier3 works in this capacity.
You may need a Navigator to walk you through each step over the phone; but terrier3 will be a lot of help to you.
12-03-2014 06:03 PM
12-03-2014 06:53 PM
On 12/3/2014 dobiesrule said: I would find an agent. It costs nothing more to have one and they would be a tremendous help.
ITA. This healthcare "system" is a total disaster! Let someone who knows how to deal with the computer sign up that won't let everyone sign up. So glad I'm still covered by my retirement plan. Expensive, but it works.
12-03-2014 10:49 PM
On 12/3/2014 brandiwine said:On 12/3/2014 dobiesrule said: I would find an agent. It costs nothing more to have one and they would be a tremendous help.ITA. This healthcare "system" is a total disaster! Let someone who knows how to deal with the computer sign up that won't let everyone sign up. So glad I'm still covered by my retirement plan. Expensive, but it works.
No, it's not a "total disaster" ......... and if you weren't covered by your retirement plan, you'd be grateful to have the safety net.
12-03-2014 10:55 PM
12-03-2014 10:57 PM
On 12/3/2014 brandiwine said:On 12/3/2014 dobiesrule said: I would find an agent. It costs nothing more to have one and they would be a tremendous help.ITA. This healthcare "system" is a total disaster! Let someone who knows how to deal with the computer sign up that won't let everyone sign up. So glad I'm still covered by my retirement plan. Expensive, but it works.
Several million people that were unable to get medical care can now afford to go to doctors - is this the best disaster you can come up with?
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