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Trusted Contributor
Posts: 1,800
Registered: ‎03-10-2010

Re: Andrew Lessman - July 2017 schedule


@FLGators wrote:

This happened to me when they had the cookbook as free offer. Hsn said they ran out of cookbooks. I called pro caps & they sent one out. 


 

This happened to me several times with the cookbooks. It seems like an enticement -- kind of a bonus but then it's not really available. 

Honored Contributor
Posts: 13,378
Registered: ‎11-01-2010

Re: Andrew Lessman - July 2017 schedule


@icezeus wrote:

I am annoyed with HSN at the moment. I received my AL Vitamins that I purchase this past weekend, with no tea. I called customer service and was told that since I purchased during the pre-sale, that the offer was not available at that time so they could not forward me the tea. Therefore, I am being penalized for purchasing the TS early??? They gave me a $10.00 credit but I wanted the tea.

 

I sent off an e-mail on the his website to see if I could get anywhere with them.


@icezeus

 

Wow. I wondered about that. When I ordered the HHS&N the tea was showing with it. I thought about ordering the Marine Collegan Peptides on pre-sale but I noticed there was no free gift included. They advertise that all the TS in July have free gifts so I thought I might be wise to wait. Time will tell. 

 

Not good CS to do that. "Please order early so we can NOT offer you the free gift we will give to those who wait." 

Respected Contributor
Posts: 2,222
Registered: ‎09-16-2010

Re: Andrew Lessman - July 2017 schedule

Price went down to $149.90 for marine collagen. For those that pre-ordered you may want to call CS for a credit.

Honored Contributor
Posts: 17,491
Registered: ‎03-10-2010

Re: Andrew Lessman - July 2017 schedule

WHAT????  How can they lower the TS lower than it already was?

 

FYI - they can't give you the adjustment until it ships.  I tried that last time and they said to call back after it ships.


Mine has not shipped yet.

 

 

===================================
QVC Shopper - 1993

# IAMTEAMWEN
Honored Contributor
Posts: 35,699
Registered: ‎03-09-2010

Re: Andrew Lessman - July 2017 schedule

Just received my 720 count with the 38 tea bags, ridiculous to say the offer was not included in the presale. I would fight it tooth and nail with Andrews CS, they are very nice to deal with. My hubby is a big green tea drinker, they will be put to good use.

Honored Contributor
Posts: 35,699
Registered: ‎03-09-2010

Re: Andrew Lessman - July 2017 schedule

5% back now from Top Cashback and Be Frugal from HSN.

Respected Contributor
Posts: 2,435
Registered: ‎06-21-2010

Re: Andrew Lessman - July 2017 schedule


@FLGators wrote:

Price went down to $149.90 for marine collagen. For those that pre-ordered you may want to call CS for a credit.


____________

 

Thank you so much for catching this price difference.  Just today, I received two MCP with MSM, the 360 size, and paid $159.90 (x 2).  The call center at ProCaps is very busy so I had to leave a message.  I'm sure they will credit me. My total purchase of AL products was over $602.00!  I ordered from his website directly last Saturday morning.

 

I got my tea with this order in which the 720 HHSN was a part of.  

Respected Contributor
Posts: 2,435
Registered: ‎06-21-2010

Re: Andrew Lessman - July 2017 schedule

I emailed ProCaps Lab about the price difference in the pre-sale MCP with MSM.  The rep said that Andrew wanted to give his customers a better price and then cut the 360 size by $10.  (This is the same price as it was last year for the TS).  

 

I will be given a $20 credit at ProCaps (two bottles) but have to call it in to redeem.  I guess the website isn't set-up for a credit.  I'll  use it on my next  AD order of Maximum Joint Effort.  Woman Happy

Esteemed Contributor
Posts: 7,523
Registered: ‎10-30-2010

Re: Andrew Lessman - July 2017 schedule

Spoiler
 

Update on my tea sampler fiasco. ProCap Labs is making it right for me. I have been corresponding via e-mail with a digital representative from Andrew's customer service team. The CS rep.  is currently  documenting my case.  I will have to wait a few days for the tea sampler to come into stock, but they will be sending me out the package.

 

 

That's Customer Service. !!!

Trusted Contributor
Posts: 1,604
Registered: ‎09-22-2010

Re: Andrew Lessman - July 2017 schedule

No need to call HSN for a price adjustment of the TS Marine Collagen. 

 

I pre-ordered it and received a phone message saying they were crediting me with $10 plus tax.