An HSN return experience you don't want...

LTT1 · ‎03-09-2010

While checking my HSN orders, there is one on my account for Lessman Tumeric with Ginger back in July, 240 capsules.

I do not have it here in the house, and I thought I returned it.

CS said it was too late for a refund, but that a label had been prepared by UPS on October 7, 2019, and they are awaiting the item.

This seems suspicious to me because we were out of town on October 7.

All I can guess is that UPS either has it rolling around on a truck, or it was stolen.(?)

However, it is my responsibility to check my returns/refunds much sooner than this.

🙄

~Have a Kind Heart, Fierce Mind, Brave Spirit~

Mary Bailey · ‎03-09-2010

I feel your pain @LTT1

but my $200+ item is with qvc DH dropped it at the PO last Saturday with a pre paid label and there is no update of anything at all! There is nothing I can do.

Gourmet · ‎12-25-2014

I sent back the Lock n Lock oval dishes and it took 30 Days for QVC to recieve. I did call CS in 7 days and they refunded the money. CS has been great about the slow returns.

Mombo1 · ‎11-02-2015

@Mary Bailey wrote:
I feel your pain @LTT1

but my $200+ item is with qvc DH dropped it at the PO last Saturday with a pre paid label and their is no update of anything at all! There is nothing I can do.

Did you request a receipt for the package you returned? I always do even if it is pre paid. You can track your package on line with the code assigned to you on the receipt.

Mary Bailey · ‎03-09-2010

@Mombo1 wrote:
@Mary Bailey wrote:
I feel your pain @LTT1

but my $200+ item is with qvc DH dropped it at the PO last Saturday with a pre paid label and their is no update of anything at all! There is nothing I can do.
Did you request a receipt for the package you returned? I always do even if it is pre paid. You can track your package on line with the code assigned to you on the receipt.

DH took it to the PO. he can't find the receipt

rms1954 · ‎06-06-2019

@LTT1 wrote:
While checking my HSN orders, there is one on my account for Lessman Tumeric with Ginger back in July, 240 capsules.
I do not have it here in the house, and I thought I returned it.
CS said it was too late for a refund, but that a label had been prepared by UPS on October 7, 2019, and they are awaiting the item.
This seems suspicious to me because we were out of town on October 7.
All I can guess is that UPS either has it rolling around on a truck, or it was stolen.(?)
However, it is my responsibility to check my returns/refunds much sooner than this.
🙄

You're saying someone stole it and printed a return label? That makes no sense. It is your responsibility, I agree.

LTT1 · ‎03-09-2010

@rms1954

Even though I'm confused, that is not what I'm saying!

On my end, everything was ordered late June and shipped to me early July (when the Tumeric specials were going on).

I cannot imagine a reason UPS has a label started on October 7th.

~Have a Kind Heart, Fierce Mind, Brave Spirit~

Mombo1 · ‎11-02-2015

@Mary Bailey wrote:

@Mombo1 wrote:
@Mary Bailey wrote:
I feel your pain @LTT1

but my $200+ item is with qvc DH dropped it at the PO last Saturday with a pre paid label and their is no update of anything at all! There is nothing I can do.
Did you request a receipt for the package you returned? I always do even if it is pre paid. You can track your package on line with the code assigned to you on the receipt.
DH took it to the PO. he can't find the receipt

Oh....I’m sorry to hear that. Unfortunately, that happened to me once too. There was a new employee at the post office...I was in a hurry...and I didn’t think to request a receipt. My mistake. I hope things work out for you.