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Contributor
Ro
Posts: 50
Registered: ‎05-04-2010

Wen packaging question?

‎04-22-2022 11:14 AM

I just received my Wen spring TSV .

The safety seal on 2 of the 3 bottles was off the bottle and in the lid.

Has this happened to anyone and do you thing that the product is a return?

I'm hesitant to use.

 

Thanks

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Trusted Contributor
eadu4
Posts: 1,432
Registered: ‎06-14-2011

Re: Wen packaging question?

‎04-22-2022 11:47 AM

@Ro  I usually go by the rule..."If I'm not comfortable with it...send it back".  Even if some of the other shoppers say yes it has happened to them I would still be sketchy about using it.  Even more so since  you were sent one that was properly sealed.  

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Esteemed Contributor
mspatmac
Posts: 6,500
Registered: ‎06-10-2015

Re: Wen packaging question?

‎04-22-2022 11:49 AM

If the seals are broken I would send it right back.  They are there for a reason.

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Honored Contributor
Group 5 minus 1
Posts: 14,105
Registered: ‎03-11-2010

Re: Wen packaging question?

‎04-22-2022 12:47 PM

Should ABSOLUTELY go right back!!!!

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