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Super Contributor
Posts: 265
Registered: ‎08-17-2010

Re: Wen - Notification Alerts List


@bebe777 wrote:

 

HI @Keyai, I just wanted to know if you had heard anything from your IT department about my Wen group notification problem yet? 

 

I'm asking because, this past weekend, there was a general problem with notifications not being received by a lot of the forum members. In the Suggestion Box's QSocialTeam-Notifications aren't working for some ... thread, this morning Eva mentioned that the issue had been resolved (message #50). 

 

So I was just wondering if this meant that my group notifications issue had been resolved or if they are still sorting through it. 

 

Thanks for all your help!!! I hope you had a great weekend!! Smiley Happy

 

-- bebe Smiley Happy


Hi @bebe777

 

I am not able to confirm if the problem you experienced was the same as the problem many reported with the notification (including my team). On Friday night the technical team addressed the larger problem. I am hoping that also resolved the exprience you reported.

 

Best way to check is to try a test post with your group and have everyone confirm they received your notification. My fingers are crossed that everything is now ok. Loop me into your test so I can see the responses.

 

Keyai

Honored Contributor
Posts: 14,055
Registered: ‎12-10-2012

Re: Wen - Notification Alerts List


@Keyai-QVC wrote:

@bebe777 wrote:

 

HI @Keyai, I just wanted to know if you had heard anything from your IT department about my Wen group notification problem yet? 

 

I'm asking because, this past weekend, there was a general problem with notifications not being received by a lot of the forum members. In the Suggestion Box's QSocialTeam-Notifications aren't working for some ... thread, this morning Eva mentioned that the issue had been resolved (message #50). 

 

So I was just wondering if this meant that my group notifications issue had been resolved or if they are still sorting through it. 

 

Thanks for all your help!!! I hope you had a great weekend!! Smiley Happy

 

-- bebe Smiley Happy


Hi @bebe777

 

I am not able to confirm if the problem you experienced was the same as the problem many reported with the notification (including my team). On Friday night the technical team addressed the larger problem. I am hoping that also resolved the exprience you reported.

 

Best way to check is to try a test post with your group and have everyone confirm they received your notification. My fingers are crossed that everything is now ok. Loop me into your test so I can see the responses.

 

Keyai


 

Hi @Keyai, thanks for getting back to me on this!!! Smiley Happy

 

I wanted to check in with you about this because I wasn't sure if my groups notification issue was somehow a part of a larger system wide issue with the notification system. 

 

I have a feeling that my group notifications issue may be different from last friday's issue because my issue occurred a week before that on friday, February 19th I think.

 

I will do a test run right in a few minutes and loop you into all the notifications (along with my backup bebe77 name). 

 

Thanks so much for all your help!!! Smiley Happy

 

-- bebe Smiley Happy

Honored Contributor
Posts: 14,055
Registered: ‎12-10-2012

Re: Wen - Notification Alerts List

[ Edited ]

 

My Note: the alert below is in a separate thread, which is being used to test the Wen group notifications system:

 

 

Hi everyone!!! 

 

I'm running a test of the names in the Wen Notification Alerts List because a number of Wenners have not been receiving the Wen NOTIFICATION alerts which I have been sending out through QVC's notification system. 

 

Keyai from QVC's moderator administration section will be reviewing the results in order to determine what the problem is. 

 

Hopefully, you will receive this NOTIFICATION (in the Notification box in the upper right hand corner of this page).

 

Please reply to THIS Wen - Notification Alert TEST - please reply on THIS thread specific thread that you have received a NOTIFICATION for this Wen - Notification Alert TEST - please reply on THIS thread.

 

 

-- bebe Smiley Happy

 

 

P.S. I'm mentioning this because, just before I sent out this alert, I updated the Wen - Notification Alerts List (a different thread). In hindsight, that was a mistake. Sorry about that. *s* 

Honored Contributor
Posts: 14,055
Registered: ‎12-10-2012

Re: Wen - Notification Alerts List


@bebe777 wrote:

@Keyai-QVC wrote:

@bebe777 wrote:

 

HI @Keyai, I just wanted to know if you had heard anything from your IT department about my Wen group notification problem yet? 

 

I'm asking because, this past weekend, there was a general problem with notifications not being received by a lot of the forum members. In the Suggestion Box's QSocialTeam-Notifications aren't working for some ... thread, this morning Eva mentioned that the issue had been resolved (message #50). 

 

So I was just wondering if this meant that my group notifications issue had been resolved or if they are still sorting through it. 

 

Thanks for all your help!!! I hope you had a great weekend!! Smiley Happy

 

-- bebe Smiley Happy


Hi @bebe777

 

I am not able to confirm if the problem you experienced was the same as the problem many reported with the notification (including my team). On Friday night the technical team addressed the larger problem. I am hoping that also resolved the exprience you reported.

 

Best way to check is to try a test post with your group and have everyone confirm they received your notification. My fingers are crossed that everything is now ok. Loop me into your test so I can see the responses.

 

Keyai


 

Hi @Keyai, thanks for getting back to me on this!!! Smiley Happy

 

I wanted to check in with you about this because I wasn't sure if my groups notification issue was somehow a part of a larger system wide issue with the notification system. 

 

I have a feeling that my group notifications issue may be different from last friday's issue because my issue occurred a week before that on friday, February 19th I think.

 

I will do a test run right in a few minutes and loop you into all the notifications (along with my backup bebe77 name). 

 

Thanks so much for all your help!!! Smiley Happy

 

-- bebe Smiley Happy


Hi @Keyai, are you still around? 

 

I'm going to start the notification test right now. My internet (which I have been having problems with) went don't and I've just relocated to a Starbucks with wifi. Smiley Happy

 

-- bebe Smiley Happy

Respected Contributor
Posts: 3,983
Registered: ‎12-27-2010

Re: Wen - Notification Alerts List


@bebe777 wrote:

 

My Note: the alert below is in a separate thread, which is being used to test the Wen group notifications system:

 

 

Hi everyone!!! 

 

I'm running a test of the names in the Wen Notification Alerts List because a number of Wenners have not been receiving the Wen alerts which I have been sending out through QVC's notification system. 

 

Keyai from QVC's moderator administration section will be reviewing the results in order to determine what the problem is. 

 

If you receive this notification, please reply to THIS specific thread that you have received a notification for THIS thread.

 

I'm mentioning this because  just before I sent out THIS alert I updated the Wen - Notification Alerts List... which, in hindsight was a mistake. Sorry about that. *s* 

 

-- bebe Smiley Happy


I did not recieve anything yet..thank you for doing this!

Honored Contributor
Posts: 14,055
Registered: ‎12-10-2012

Re: Wen - Notification Alerts List


@quadmimi wrote:

@bebe777 wrote:

 

My Note: the alert below is in a separate thread, which is being used to test the Wen group notifications system:

 

 

Hi everyone!!! 

 

I'm running a test of the names in the Wen Notification Alerts List because a number of Wenners have not been receiving the Wen alerts which I have been sending out through QVC's notification system. 

 

Keyai from QVC's moderator administration section will be reviewing the results in order to determine what the problem is. 

 

If you receive this notification, please reply to THIS specific thread that you have received a notification for THIS thread.

 

I'm mentioning this because  just before I sent out THIS alert I updated the Wen - Notification Alerts List... which, in hindsight was a mistake. Sorry about that. *s* 

 

-- bebe Smiley Happy


I did not recieve anything yet..thank you for doing this!


 

Hi @quadmimi, I put a COPY of all my alerts on the thread your are reading right now (i.e. Wen - Notification Alerts List). 

 

The thread that I am just about to send out right now is the Wen - Notification Alert TEST - please reply on THIS thread (which I've just set up right now). You should receive that NOTIFICATION at about 1:15-1:20pm ET (in about 15 minutes).

 

Thanks!! Smiley Happy

 

-- bebe Smiley Happy

 

 

Contributor
Posts: 37
Registered: ‎09-23-2011

Re: Wen - Notification Alerts List

Thank you Smiley Happy

Valued Contributor
Posts: 615
Registered: ‎03-08-2016

Re: Wen - Notification Alerts List

@bebe777 I just wanted to thank you for adding me to the Wen Notification Alert!  FYI

my March 2016 TSV is being delivered to me today and only after ordering it on the 

8th!  This is a first after been a Wen user for 5years.  And also thanks to all the others for such great help with the Wen information.  

Super Contributor
Posts: 489
Registered: ‎05-11-2015

Re: Wen - Notification Alerts List

@bebe777 I've kind of lost track of how you want people to confirm your notifications, but I'm definitely not getting them. I know I was on your list.

 

thanks!

New Contributor
Posts: 4
Registered: ‎02-29-2012

Re: Wen - Notification Alerts List

Please add me thank you so very much.